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Contact us

You can contact the council online, by email, phone or face to face.

Report problems online

You can report a range of issues and problems to us online.

Phone and email contacts

How to get in touch with us via phone or email.

Contact us in person

The Contact Centre is based in the Civic Centre, Oystermouth Road, Swansea, SA1 3SN.

Comments, compliments, complaints

Get in touch if you would like to make a comment, compliment or complaint about any of our services.

Emergency contacts

Contact details in the event of an emergency in and around Swansea.

Customer charter and service standards framework

The Swansea Council Customer Charter, combined with our published Service Standards, provide our framework for communicating how we will meet the expectations of our residents.

Travelling to Swansea

Travelling to Swansea and Gower is easy and takes just over three hours from London by train or car.

Swansea apps

Apps available to download to your mobile devices.

Flags flown outside council buildings

Find out what flags are flying outside Civic Centre and the Guildhall.

Press and media

Information for journalists and media organisations.

Social media terms of use

Swansea Council has different social media accounts on a variety of platforms.

Have your say

Have your say in council surveys, consultations and forums.

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Last modified on 25 June 2024