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How Social Services can help with your care and support

Information about Swansea Social Services including how to ask about help for yourself or someone else.

The Social Services and Wellbeing Act is changing the way Social Services assess your care and support needs.

  • More information advice and assistance will be available
  • Assessment will be simpler depending on the level and complexity of your needs
  • Carers have an equal right to be assessed for support
  • We will focus on keeping our most vulnerable people safe from abuse and neglect,

When you contact us, you can expect to be asked about what matters most to your sense of well-being and what could help this improve enough to make a real difference.

You and your family will have more voice in deciding on the help you need and more control over your care and support plan to ensure that you get the right support at the right time

The changes also mean that there will be a greater range of help available within the local community to help reduce the need for formal, planned support.

Where we do provide support or services, this will often be needed for a short time only, and will focus on giving you the skills and confidence to manage independently without our support.


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