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Money worries?

Free help and advice is available on managing your money and debts.

Help with benefits

Lots of benefits and grants go unclaimed, particularly by people with jobs. Get help and advice. If you've been turned down, check this was right. Mistakes can be sorted out.

Swansea Neath Port Talbot Citizens Advice Bureau

Citizens AdviceOpens new window


Free debt advice

Find out about getting your loans frozen, your payments reduced or your debts cleared.

StepChange debt charityOpens new window
0800 138 1111

Swansea Neath Port Talbot Citizens Advice Bureau
Llys Glas, Pleasant Street, Swansea. Telephone 01792 474882 to make an appointment.
Monday, Tuesday, Thursday, Friday: 9.00am - 4.00pm
Wednesday: 9.00am - 1.00pm & 4.00pm - 7.00pm

Money Advice ServiceOpens new window
0300 500 5000
Local appointments: 0300 500 5555

National DebtlineOpens new window offers free, confidential and independent help.
Freephone 0808 808 4000.


Being hassled for cash?

Lenders must follow rules, give you a written agreement, and can't harass you. Loan sharks, bullies, and companies who aren't fair can't force you to repay, and can be stopped. You don't even need to give your name.

Wales Illegal Money Lending Unit
24hr confidential hotline: 0300 123 3311


General money advice

Can you get gas or water for less? Can vouchers, discounts and grants help you? Find valuable info online, or speak to someone about savings, debts, loans and other worries.

Money Advice ServiceOpens new window
0300 500 5000
Local appointments: 0300 330 0520

Money Made Clear WalesOpens new window

Money Saving ExpertOpens new window


Borrow cheaply

Payday lenders and doorstep lenders are debt-traps, charging loads more than you borrow. Catalogues and credit shops cost so much more than paying up front. If you really need to borrow, do so as cheaply as possible. If you have no job and a bad credit history, it is still worth asking.

Swansea Bay Credit Union
13 Portland Street, Swansea, SA1 3DH
Monday - Thursday: 9.30 - 16.30
Friday: 9.30 - 16.00
Saturday: 9.30 - 12 noon

0333 006 3002

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