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Help and support paying your council rent

If you are struggling to pay your rent you may be entitled to help.

Housing Benefit

Housing Benefit is paid to those on a low income whether they are working or not and is to help you pay your rent.

Find out more about Housing Benefit.

 

Discretionary Housing Payments (DHP)

If you are getting Housing Benefit or an award of Universal Credit that includes a housing element towards rental liability, but are still finding it hard to pay your rent, you may be able to get extra help by applying for a DHP.

Find out more about DHPs.

 

Support services available from us

 

Other support services that may be able to help

Citizens Advice Swansea/ Neath Port Talbot

Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.

Debt Advice Shelter Cymru

Shelter Cymru provides free, independent, confidential, specialist debt advice across Wales.

StepChange Debt Charity

Free debt advice online or over the phone. Also offers money advice.

National Debtline

Free debt advice online or over the phone.

PayPlan

Free online and telephone debt help and advice.

Money Helper Service

Free impartial money advice. Support over the phone and online.

Turn2us

Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by telephone.

MoneySavingExpert.com

The MoneySavingExpert.com website is dedicated to cutting your bills and fighting your corner with journalistic research and online tools.

National Energy Action (NEA)

Advice and support for anyone who can't afford to heat their home.

Uswitch

Uswitch audio guides - How energy, mobile and broadband suppliers are helping vulnerable people during COVID -19.

Asylum Justice

Offering free legal advice and representation to asylum seekers, recognised refugees and other vulnerable migrants.

Maggies

If someone has had a cancer diagnosis or is supporting a family member or close friend and would like to talk, Maggies can be contacted via email, phone call or video chat.

Family Fund

Help for families with children with disabilities.

Debt Advice Foundation

Free, confidential advice and tools to help people understand and manage their money.

The Money Charity

Provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.

Find advice and support on debt

Free help and advice is available on managing your money and debts.

Celtic Credit Union

A Credit Union is a community-based co-operative that provides straightforward, affordable financial services to its members. They are owned by the people who use their services, and not by external shareholders or investors.

Wales Illegal Money Lending Unit

The Coronavirus outbreak has led to many people across Wales finding themselves having to deal with an uncertain financial situation.

Mental Health and Money Advice

Helping you understand, manage and improve your mental health and money issues.