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• National Debtline

  https://www.swansea.gov.uk/nationalDebtline

  Free debt advice online or over the phone.

• National Energy Action (NEA)

  https://www.swansea.gov.uk/nationalenergyaction

  NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...

• Nest Cymru

  https://www.swansea.gov.uk/nestcymru

  The Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.

• Octo Assist Fund

  https://www.swansea.gov.uk/octoassistfund

  If you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...

• Ofcom

  https://www.swansea.gov.uk/ofcom

  Advice on costs, billing and switching for phone and broadband.

• Older People's Commissioner

  https://www.swansea.gov.uk/olderPeoplesCommissioner

  An independent voice and champion for older people across Wales.

• One Stop Info Shop

  https://www.swansea.gov.uk/onestopinfoshop

  A collaboration between the 'Collaboration Station', Swansea Council and the National Waterfront Museum. Free drop in events open to all.

• OVO Energy Fund

  https://www.swansea.gov.uk/ovoenergyfund

  OVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.

• PayPlan

  https://www.swansea.gov.uk/payplan

  Free online and telephone debt help and advice.

• Platfform

  https://www.swansea.gov.uk/platfform

  Platfform is the mental health and social change charity. They work with people experiencing challenges with their mental health, and with communities who want ...

• Priority Services Register

  https://www.swansea.gov.uk/priorityservicesregister

  The Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...

• RNIB

  https://www.swansea.gov.uk/RNIB

  The Royal National Institute of Blind People (RNIB), one of the UK's leading sight loss charities and the largest community of blind and partially sighted peopl...

• Royal Association for Deaf People (RAD)

  https://www.swansea.gov.uk/RAD

  RAD works with people with all forms of deafness. It specialises in advocacy and employment issues, legal support and deaf community development.

• Royal British Legion

  https://www.swansea.gov.uk/royalbritishlegion

  Provide lifelong support to serving and ex-serving personnel and their families.

• Samaritans Cymru

  https://www.swansea.gov.uk/samaritans

  Emotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.

• Scottish Power Hardship Fund

  https://www.swansea.gov.uk/scottishpowerhardshipfund

  Because some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...

• SSAFA

  https://www.swansea.gov.uk/SSAFA

  Provide lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or the Royal Air Force, and to their families.

• StepChange Debt Charity

  https://www.swansea.gov.uk/stepChange

  Free debt advice online or over the phone. Also offers money advice.

• Swansea Carers Centre

  https://www.swansea.gov.uk/contactswanseacarerscentre

  Swansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...

• Swansea Council for Voluntary Service

  https://www.swansea.gov.uk/SCVS

  Swansea Council for Voluntary Service support, develop and represent voluntary organisations, volunteers and communities across Swansea.

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