Search for advice and support
We have provided a list of local and national organisations which could offer you further advice and support.
Search results
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Nest Cymru
https://www.swansea.gov.uk/nestcymruThe Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.
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Octo Assist Fund
https://www.swansea.gov.uk/octoassistfundIf you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...
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Ofcom
https://www.swansea.gov.uk/ofcomAdvice on costs, billing and switching for phone and broadband.
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OVO Energy Fund
https://www.swansea.gov.uk/ovoenergyfundOVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.
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PayPlan
https://www.swansea.gov.uk/payplanFree online and telephone debt help and advice.
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Priority Services Register
https://www.swansea.gov.uk/priorityservicesregisterThe Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...
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Relate
https://www.swansea.gov.uk/relateOffers relationship counselling, children and young people's counselling.
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Samaritans Cymru
https://www.swansea.gov.uk/samaritansEmotional support for those experiencing feelings of distress or despair, including those which could lead to suicide - 24/7, 365 days a year.
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Scottish Power Hardship Fund
https://www.swansea.gov.uk/scottishpowerhardshipfundBecause some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...
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Shelter Cymru
https://www.swansea.gov.uk/shelterCymruShelter Cymru provide free, independent, confidential advice on housing and debt.
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StepChange Debt Charity
https://www.swansea.gov.uk/stepChangeFree debt advice online or over the phone. Also offers money advice.
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Stop It Now!
https://www.swansea.gov.uk/stopitnowHelping prevent child sexual abuse.
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Swansea Carers Centre
https://www.swansea.gov.uk/contactswanseacarerscentreSwansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...
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Swansea Women's Aid
https://www.swansea.gov.uk/SWAEmpowerment, safety and support for women and children experiencing domestic abuse. Support is also provided for sexually exploited women looking for help.
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Switched On - Energy Awareness Hub
https://www.swansea.gov.uk/EnergyAwarenessHubIndependent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...
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The Money Charity
https://www.swansea.gov.uk/contactthemoneycharityProvide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.
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The Silver Line
https://www.swansea.gov.uk/silverLineFree confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.
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Turn2us
https://www.swansea.gov.uk/turn2usTurn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by te...
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TV Licence help
https://www.swansea.gov.uk/tvlicensingThe Simple Payment Plan was created for those in financial difficulty.
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Wales Drug and Alcohol Helpline (DAN)
https://www.swansea.gov.uk/WalesdrugAlcoholhelplineAll DAN 24/7 services are available to people who live in Wales. Helpline is open 24 hours a day, 365 days of the year providing a single point of contact for a...