Search for advice and support
We have provided a list of local and national organisations which could offer you further advice and support.
Search results
-
National Energy Action (NEA)
https://www.swansea.gov.uk/nationalenergyactionNEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their hom...
-
Nest Cymru
https://www.swansea.gov.uk/nestcymruThe Welsh Government Warm Homes Nest scheme aims to make homes warmer and more energy-efficient places to live.
-
Octo Assist Fund
https://www.swansea.gov.uk/octoassistfundIf you are struggling with you Octopus Energy bill, you can complete an online financial support form and see what options may be available in your circumstance...
-
Ofcom
https://www.swansea.gov.uk/ofcomAdvice on costs, billing and switching for phone and broadband.
-
Older People's Commissioner
https://www.swansea.gov.uk/olderPeoplesCommissionerAn independent voice and champion for older people across Wales.
-
One Stop Info Shop
https://www.swansea.gov.uk/onestopinfoshopA collaboration between the 'Collaboration Station', Swansea Council and the National Waterfront Museum. Free drop in events open to all.
-
OVO Energy Fund
https://www.swansea.gov.uk/ovoenergyfundOVO Energy offers payment plans, energy funds and payment schemes to help customers pay their energy bills.
-
Platfform
https://www.swansea.gov.uk/platfformPlatfform is the mental health and social change charity. They work with people experiencing challenges with their mental health, and with communities who want ...
-
Priority Services Register
https://www.swansea.gov.uk/priorityservicesregisterThe Priority Services Register is a free support service offered by energy suppliers and network operators to help vulnerable people. Each supplier/operator kee...
-
RNIB
https://www.swansea.gov.uk/RNIBThe Royal National Institute of Blind People (RNIB), one of the UK's leading sight loss charities and the largest community of blind and partially sighted peopl...
-
Royal Association for Deaf People (RAD)
https://www.swansea.gov.uk/RADRAD works with people with all forms of deafness. It specialises in advocacy and employment issues, legal support and deaf community development.
-
Royal British Legion
https://www.swansea.gov.uk/royalbritishlegionProvide lifelong support to serving and ex-serving personnel and their families.
-
Scottish Power Hardship Fund
https://www.swansea.gov.uk/scottishpowerhardshipfundBecause some customers have difficulties paying their bills due to low income or other circumstances, Scottish Power has a Hardship Fund to help them get their ...
-
SSAFA
https://www.swansea.gov.uk/SSAFAProvide lifelong support to those who are serving or have served in the British Army, Royal Navy, Royal Marines or the Royal Air Force, and to their families.
-
Swansea Carers Centre
https://www.swansea.gov.uk/contactswanseacarerscentreSwansea Carers Centre provides support and information to carers across Swansea by providing welfare benefit advice; access to grants and special funds; a couns...
-
Swansea Council for Voluntary Service
https://www.swansea.gov.uk/SCVSSwansea Council for Voluntary Service support, develop and represent voluntary organisations, volunteers and communities across Swansea.
-
Swansea Family Information Service
https://www.swansea.gov.uk/familyinformationserviceThe Swansea Family Information Service (FIS) is a one stop shop, providing free, quality, impartial information on a wide range of childcare, children's, family...
-
Switched On - Energy Awareness Hub
https://www.swansea.gov.uk/EnergyAwarenessHubIndependent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for tho...
-
Take Five
https://www.swansea.gov.uk/contacttakefiveA national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.
-
The Children's Commissioner for Wales' office
https://www.swansea.gov.uk/childrensCommissionerWalesInformation hub for children, young people and families in Wales.