Contact us in person at Y Storfa
Y Storfa is now open!
Please note that Registrars, Burials and Cremations are still based in Civic Centre.
Y Storfa, 277-278 Oxford Street, Swansea SA1 3EL.
Y Storfa opening times
- Monday: 9.00am - 5.30pm
- Tuesday: 9.00am - 5.30pm
- Wednesday: 9.00am - 7.00pm
- Thursday: 9.00am - 5.30pm
- Friday: 9.00am - 5.30pm
- Saturday: 10.00am - 4.00pm
- Sunday: 10.00am - 4.00pm
Please check the opening times of the individual services below before making your trip.
Contact Centre opening times
- Monday - Friday, 9.00am - 5.30pm (please arrive by 5.00pm)
- Saturday and Sunday, closed
What you can do in the Contact Centre
- Blue badge
- Passport to Leisure
- Handing in applications / planning documents / resident parking permits
- Make payments at the self-serve kiosks
- Housing Benefit / Council Tax Reduction queries (until 4.30pm)
- Council Tax (until 4.30pm)
- Social care income and finance (until 4.30pm)
Other council services in Y Storfa
- Digital self-service zones
- Central Library
- Archives (please contact before visiting as some services are reduced)
- Housing Options
- Employment hub
- Swansea Space
- Exhibition space
- Community engagement
- Lifelong Learning course location
Facilities in Y Storfa
- Meeting spaces
- Y Storfa public toilets
Coming soon: the opening date for the new café will be announced soon
Accessibility
The building has been designed to be as welcoming as possible to all. There's level access into - and out of - the Oxford Street and Princess Way entrances, and there are accessible lifts to every floor.
Nearby, there's on-street parking for people with disabilities, along with blue badge spaces in city centre car parks.
Parking
City centre car parks City centre car parks
Map of car parks Map of car parks
Other organisations in Y Storfa
Services still in Civic Centre
Oystermouth Road, Swansea SA1 3SN.
Events at Contact us in person at Y Storfa on Sunday 7 December
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