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Benefits for those who are of working age

Benefit claimants are considered to be 'working age' from the age of 16 to female pensionable age. From 2018, pensionable age will be 65 for both men and women, rising to 66 by 2020.

The rules around benefit entitlement for 16 and 17 year olds are complex and there are additional rules, so independent advice should be sought for this age group.

Working Age claimants can be placed in one of three groups:

1)  Claimants who are not currently ready or able to work which could be due to sickness or caring responsibilities
2)  Claimants who are considered to be work ready
3)  Claimants who are already in work.

The main Working Age benefits include:

  • Income Support
  • Employment and Support Allowance (replaced Incapacity Benefit/ Severe Disablement Allowance/ Income Support for those who are unfit for work)
  • Jobseekers Allowance
  • Working Tax Credits
  • Child Tax Credits
  • Housing Benefit
  • Council Tax Reduction
  • Universal Credit
  • Personal Independence Payment (replaced Disability Living Allowance for those aged 16+ and under 65 as at 8 April 2013)

Universal Credit helpline (DWP)
Telephone: 0800 328 9344 
Welsh language (make a claim): 0800 012 1888 
Welsh language (report changes): 0800 328 1744 
Textphone: 0800 328 1344 
Monday to Friday, 8.00am to 6.00pm 
Find out about call charges on the government website

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