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Covid-19 update for tourism businesses - 24 June 2021

Supporting our local tourism industry through the Covid-19 pandemic.

We continue to post regular updates to help you access the relevant information and support through the Covid-19 pandemic. If you have any specific queries, please contact us - we are always happy to help.

RNLI Local Ambassador Scheme - for coastal businesses

Is your business located near the coast or inland water? If so, you could help save lives by promoting RNLI water safety messages.

19-26 June is Drowning Prevention Week. The campaign's mission is to help everybody across the UK enjoy water safely. However, lifeguards can't be everywhere and this year more than ever before, the RNLI need your help to help keep our beaches and waterways fun and safe places to be for everyone.

The RNLI Local Ambassador Scheme is simple: just put up a poster on your premises, share RNLI safety messages via your social media or simply have a conversation about water safety with your guests and visitors. Safety messages delivered locally are exceptionally powerful. 

As an Ambassador, you will receive a poster containing key water safety messaging, instructions about what to do if you see someone in trouble in the water and a template post to share on social media. 

To find out more and register for the scheme, visit the RNLI website or email

Alternatively, join the live Q&A session hosted by Visit Wales on 1 July (2-3pm) where the RNLI will be presenting the scheme and answering all your questions. Booking is essential. 

Cruise ships return to Swansea Bay

Two cruise ships have made stops in Swansea this week, bringing tourists from around the UK. The Island Sky arrived in the city's port on Monday and the Hebridean Sky on Thursday.

Both are on UK tours organised by the UK-based Noble Caledonia Cruise Line and being operated under strict Covid guidelines. The itinerary for passengers on both ships included a coach tour of Gower.

Swansea Council's tourism team provided a letter of welcome to passengers with inspiring images of the area and links to to encourage them to return in the future. 

Read full story on Council website

Online Q&A session: Helping Guests and Visitors to Stay Safer in the Outdoors - 1 July

On 1 July at 2pm, Visit Wales will be hosting an hour-long, free online session in advance of the summer holiday period. Businesses will have the opportunity to hear from the RNLI and Adventure Smart on how to help your guests and visitors make the most of their time in Wales safely. Speakers will also take questions at a Q&A panel.  

RNLI - Chris Cousens (Water Safety Lead for the RNLI in Wales) will cover all the business resources that can be used including core messages and how to become an RNLI Water Ambassador this summer; a very simple way that a business can help spread the word and encourage safe visits.

Adventure Smart - Paul Donovan and Dr Emma Edwards-Jones on safety in the outdoors and what a business can use and point towards to help each guest/visitor make the most of their time in Wales safely when enjoying activities such as open water swimming or hill walking.  

Booking is essential  - and you must register by 3pm on Tues 29 June. 

Tourism Recovery Action Plan 2021 

Swansea Council's Tourism Team has published its recovery plan to support the local tourism & hospitality industry as it emerges out of the pandemic.

The plan highlights the key priorities & actions identified in terms of research, business support and destination marketing, as well as the opportunities that exist for local businesses to get involved and benefit from the team's marketing activity.  

One of the agreed actions is to offer free webpage entry to local tourism and hospitality businesses on the official destination website for Swansea Bay, Mumbles and Gower.

If you haven't done so yet, you can sign up here. Conditions apply.

Any queries, just drop us a line at

Last minute cancellation? Upload your 'Late Availability' deals

Do you have any vacancies or last minute cancellations? Take advantage of our 'Late Availability' section so we can let customers know where those last minute deals are.

It's easy to upload your 'Late Availability', just log into your webpage as normal and scroll down to item 15, type a brief description of what's available with dates and prices, then add the date the offer should go 'live' (be visible) and its expiry date.

Email if you have any questions or need any help.

Who's hiring? Latest tourism & hospitality vacancies

  • Plantasia (Parkwood Leisure): Marketing Executive and Front of House Assistant - DEADLINE 25 June
  • King Arthur Hotel, Reynoldston, Gower: Breakfast / prep chef, bar and waiting staff, kitchen porters, kitchen assistant, wedding and function assistant, front of house staff, housekeeping staff. You will need your own transport due to location. 
  • Kings Head, Llangennith, Gower: Kitchen porters, chefs for prep, chefs for service, pizza chef. Even if you can do one day a week we want to hear from you! If you can come in and deep clean during the night or come in and do stock takes we would love to hear from you too! Part and full time positions available.
  • Oldwalls, Gower: looking for a driven Wedding and Rustic Lifestyle Executive to promote and maximise new business sales for award-winning wedding venues and rustic lifestyle products. This is a head office role where you will be given the opportunity to work within the commercial department and learn all aspects of lifestyle marketing, sales and hospitality. A progressive role for someone who is looking to develop in the sales and wedding industry. Minimum 1 year sales experience required. Other positions also available at Oldwalls Collection.
  • New Gower Hotel and Restaurant, Bishopston: Additional housekeepers needed.

Are you hiring in your tourism or hospitality business? Let us know and we'll spread the word! Email    

RLSP Recruitment Survey - closing 30 June

The Regional Learning and Skills Partnership (RLSP) is aware of the recruitment issues that businesses within the Tourism and Hospitality sector region are facing and would like to know more about the types and number of jobs that you are finding difficulty in recruiting. 

The partnership works with a number of employability programmes in the region and make them aware of the opportunities that are available and the skills required.  They also work with Careers Wales and the Department of Work and Pensions to encourage people careers in the tourism and hospitality industry.

Please take this very short survey to help the RLSP find out more about the situation in your area - deadline is 30 June: 

Welsh survey:

English survey:

If you have any queries, please email

Wales Tourism and Hospitality Skills Partnership - how can they help? 

In 2019, following extensive stakeholder engagement, an industry led skills partnership was formed for the Tourism, Hospitality and Events sector, with Visit Wales providing secretariat services. 

The Partnership's role is to provide leadership and direction for the industry in relation to skills, encourage the sharing of information, advise on implementation and provide direction on improving the skill base in the sector, therefore attracting new entrants and retaining skills professionals.

Funding is available to support employees of Wales-based tourism and hospitality businesses to attend relevant training courses through the Flexible Skills Programme. This can include face-to-face, or online training. The maximum contribution from the Welsh Government is £25,000, with WG contributing 50% of the cost of the training.

You can also apply for funding as part of the Kickstart Scheme to create 6 month job placements for young people at risk of long-term unemployment at no cost to the employer. 

BOSS is another resource to help you and your employees develop your skills to benefit your business. Free online courses available include finance, IT, marketing and business planning. If you are thinking of starting your own business or need help to create a successful workforce, visit the BOSS website

There are more recruitment and training schemes on the Business Wales website. 

Coronavirus Restrictions - no further relaxations until next review

In light of growing concerns about the Delta variant of coronavirus, Welsh Government have announced that no further relaxations will be considered until the next review on 15 July. 

The current rules are: 

  • Up to 30 people can meet outdoors, including in private gardens, outdoor hospitality and public places. 
  • Up to 3 households can form an extended household and holiday together.
  • Rule of 6 from 6 different households continues to apply to indoor hospitality.
  • Larger outdoor organised gatherings and events can go ahead for up to 4,000 people standing and 10,000 people seated. This includes concerts, football matches and sporting activities, like organised running groups, and weddings. All organisers / venues must undertake a full risk assessment and put in place measures to prevent the spread of coronavirus, including social distancing. Exception to the events restrictions will be made to clarify that small 'grassroots' entertainment, such as music and comedy venues, which may otherwise be caught by those restrictions, are not prevented from operating at alert level 2 and lower.
  • The number of people who can attend a wedding or civil partnership reception or wake, organised by a business in an indoors regulated premises, such as an hotel, will be determined by the size of the venue and a risk assessment. Updated guidance for weddings and receptions has been issued. 
  • Holiday accommodation bookings are limited to single or extended households only. Please continue to refer to the UKHospitality Wales Guidance.
  • Primary school children will be able to stay overnight in a residential outdoor education centre. Guidance on this has now been published (scroll down to 'Educational Visits') 

FAQs about current Covid regulations

HMRC Employer Bulletin (June) - revised edition

HMRC publishes its employer bulletin 6 times a year, giving employers and agents the latest information on topics and issues that may affect them.

This month's edition has just been updated to include a section on the UK transition in addition to:

  • Coronavirus information 
  • Statutory Sick Pay Rebate Scheme
  • VAT Deferral New Payment Scheme
  • PAYE
  • Changes to tax regulations 

Download the revised June edition now

Turnover less than £85k - apply for ERF before 30 June

The latest round of Economic Recovery Fund (ERF) will help businesses directly impacted by the restrictions to meet their operating costs (excluding staff wages) for the period 1 May 2021 to 30 June 2021.

Businesses with a turnover LESS than £85k need to apply via Swansea Council before 5pm on 30 June. 

Applications for businesses with a turnover OVER £85k are now closed.  

CJRS - what changes in July?

There are changes to Coronavirus Job Retention Scheme (CJRS) from July 2021.

Until the end of June, the UK Government will continue to pay 80% of your furloughed employees' usual wages for the hours not worked, up to a cap of £2,500 per month. 

From 1 July, CJRS grants will cover 70% of employees' usual wages for the hours not worked, up to a cap of £2,187.50.

In August and September, this will then reduce to 60% of employees' usual wages up to a cap of £1,875.

HMRC run regular CJRS webinars - check available dates here

Gower beauty spots benefit from funding boost

Some of Gower's best-loved heritage, leisure and natural beauty destinations are getting a £325,000 spruce-up in the coming months.

Swansea Council has secured Welsh Government grants to help protect the natural beauty of some of our most scenic locations like Clyne Valley, Pennard Castle and Fairwood Common.

Some of the money will also be used to help manage the pressure of visitor numbers on locations like the Blue Flag beach at Port Eynon and nearby Horton by upgrading the car parks, toilets and recycling stations. 

Read full article

Superfast Business Wales webinars - July and August dates available

Superfast Business Wales are continuing to deliver their 'Working Smarter' webinars on the theme of increasing resources.  

In addition, they have launched a new series of webinars to help businesses 'Sell Online in the UK and Overseas'

They have also added new dates for their popular Food and Drink Producers webinars

All webinars are free of charge and open to all businesses.

Useful links to keep checking for updates:

If you would like to receive these updates directly in your in box, please contact 

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