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Organisations that provide advice and information on benefits

Billions of pounds of means-tested benefits go unclaimed every year. Understanding what you are entitled to and making a claim can seem complicated, but there are organisations that can help you.

For a useful overview of the various benefits available, who can claim them and how to apply you can visit the Benefits pages on the website

If you have a social worker or care manager, they may give you advice on benefits that you should be claiming, and may be able to help you to fill in the forms. 

A number of local and national organisations can also help with advice on benefits whatever your circumstances. 

Age Cymru West Glamorgan

Help and advice for older people in Swansea, Neath Port Talbot and Bridgend

Barnardo's BAYS+ Youth Homeless Service

Support young people aged 16 - 21 who are homeless or at risk of homelessness with general advice, housing, discrimination and benefits.

British Red Cross

We help anyone, anywhere in the UK and around the world, get the support they need if crisis strikes.

Citizens Advice Swansea/ Neath Port Talbot

Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.

Debt Advice Foundation

Free, confidential advice and tools to help people understand and manage their money.

Family Fund

Help for families with children with disabilities.

Kin Cymru

Provide help parents of children with special needs/disabilities to claim benefits they are entitled to.


If someone has had a cancer diagnosis or is supporting a family member or close friend and would like to talk, Maggies can be contacted via email, phone call or video chat.