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Coronavirus training for independent and voluntary care sector providers

Swansea Council's Offer to Support Induction for new recruits in the independent and voluntary care sector during the Covid-19 outbreak.

 Swansea Council's Staff Development and Training Unit (SDTU) has made temporary changes in the way that we offer training to the sector.  All Face-to-face training has been postponed for the time being, but we continuesto be available to offer support and advice to you in the weeks ahead.

We know that you are all working extremely hard to continue to deliver vital services. To support your recruitment and induction processes  we have provided three different sets of material to support your basic awareness training.

These are


Developing an Induction Framework


The statutory guidance for Service Regulations 36 states service providers ensure they have an induction programme that equips all new staff to be confident in their roles and practice and enables them to make a positive contribution to the wellbeing of individuals using the service.

All employers have a responsibility to make sure their new workers receive a suitable induction.


COVID response and The All Wales induction framework for health and social care

Swansea has developed interim arrangements for our own staff which you are welcome to access.

We deliver our induction through  E-learning training that has been developed to meet induction needs during the Covid-19 period.

On completion of this training the new recruits will need to be mentored by an experienced worker to ensure that they are safe and fit to practise. 

The E-Learning training has been developed to meet the basics of this  framework and will help you and the responsible individuals show that workers are completing a robust, structured induction to make sure that regulatory requirement and contracting monitoring are met, especially in the current COVID situation.

The induction framework has been designed and developed so it can be used by all care and support workers in social care settings


Word Document Staff Name and Number 03 PART A (Word, 38KB)Opens new window

Word Document Previous skills or experience induction PART B (002) (Word, 19KB)Opens new window

Word Document Ongoing Competency checked and discussed in supervision by PART C (Word, 14KB)Opens new window

ZIP FILE  -  Competencies


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E-learning Access to Learning Pool

We can offer you access to our E-learning training package which is called Learning Pool. Find our more about this by looking at this document:  Word Document How to Access to Learning Pool (Word, 14KB)Opens new window

Please complete the following form:  Word Document Swansea Learning Pool Registration Form (Word, 29KB)Opens new window

For external providers please send this form to Annie.O'

For SCVS volunteers please send to

Here is a list of some of the main learning modules found in Learning Pool. Each Module takes between 45 - 60 minutes to complete.


  • Code of Professional practice
  • Safeguarding adults or children
  • Basic Health and Safety 
  • Food hygiene 
  • Fire safety 
  • Dementia 
  • Stress management 
  • Moving and handling (inanimate load)
  • Infection control/PPE
  • Personal Care

These resources are being constantly checked and updated in response to Covid-19.


Further Resources

Further resources for Learning Pool are being actively developed and will be made available in the near future.

  • Bereavement 
  • Wellbeing and its importance
  • Person centred care (adults)
  • Child Centred Care
  • Nutrition and hydration
  • Diabetes
  • Oral care
  • MCA


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Further Useful Links and Resources 


The new webpage from Social Care Wales is up and running which now will be a single point to house any Covid 19 related resources, blogs, research, training resources.

The link is


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Adult Safeguarding - Welsh Government arrangements 


During the coronavirus outbreak, new arrangements are being put in place for care and for staff from different agencies to work together to support adults at risk of abuse or neglect.

Some practitioners will be working in services or buildings that are new to them and with people they do not know. However, this does not absolve local authorities or relevant partners of their respective statutory duties in respect of safeguarding.

It is crucial that everyone working with adults at risk of abuse or neglect has clear information about how to report a safeguarding concern. We have prepared information for practitioners on how to respond to a safeguarding concern.

Safeguarding is a critical area of business for Social Services and Emergency and Duty teams will remain in operation to receive calls about adults at risk of abuse or neglect.

You can also read further information on line about:


Additional information is also available from the National Independent Safeguarding Board:


Wound Interest Group 

Word Document Wound Interest Group resources (Word, 34KB)Opens new window

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