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Scam alerts and reports

If you've seen a scam recently then you can report it to us using our online form. You can also view the latest scam alerts.

We will always put out alerts if we are told about new scams so others can protect themselves. Please remember that new scams appear often so just because you haven't seen an alert it doesn't mean it's not a scam.

We can offer advice if you think you have been scammed but we won't be able to get any money or goods back for you. 

We will post scam alerts on this page and our Swansea Trading Standards Facebook page (opens new window).

Report a possible scam Report a possible scam

Lifeline scam

Residents in the Swansea area are receiving phone calls making out to be from Lifeline informing them a payment has to be made for a replacement pendant or for a change of service.

Warning to local residents - Rogue traders operating in Swansea

Swansea Trading Standards have issued a warning about a rogue trader that is known to be operating now in a number of areas of Swansea.

Bank card scam

A Swansea resident was at home when he received a telephone call on his landline. A male voice told him it was the police and that he had been the subject of a scam with an amount of money taken from his bank.

The 12 scams of Christmas

It's the season to be jolly but do you really want to give presents to cybercriminals?

Scam alert - support scheme texts

People are getting text messages appearing to be from the council, Welsh or UK governments asking for people's bank details so they can be paid a grant. It is a scam, please ignore it.

OFGEM energy rebate scam

An energy rebate scam is doing the rounds where fraudsters are sending fake emails pretending to be from OFGEM (Office of Gas and Electricity Markets).

Coronavirus scams

Details of scams around the Covid-19 outbreak. There are a number of scams to be aware of. We will keep this page up to date as we are notified of new scams.

Warning: fraudsters are posing as family members on WhatsApp

Scammers using WhatsApp are posing as family members in order to manipulate victims into transferring money.

DVLA vehicle tax refund scam

Emails, texts and telephone calls claiming to be from DVLA are often reported to us. Various scams have been ongoing for over 4 years. They include texts claiming payment has not been made on vehicle tax or a refund on over payment is waiting. The scams are designed to trick you into sending your bank details or payment to the scammers.

Vaccine fraud: be alert

Criminals are using the COVID-19 vaccine as a way to target the public by tricking them to hand over cash or financial details. They are sending convincing looking text messages letting people know they are eligible for the vaccine or phoning people directly pretending to be from the NHS, or local pharmacy.

Council tax reduction scam

Beware of an email scam that says you can apply for council tax reduction. It will then ask for your bank details which could lead to you being defrauded out of money.
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Last modified on 26 June 2023