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Safeguarding children - concerned about a child or young person?

Making sure that children are safe and protected is everyone's responsibility. This is also known as safeguarding children.

If you think that a child - that is anyone under the age of 18 - is being harmed or neglected, or you believe them to be at risk, you should contact Swansea Child and Family Services or the police.

If you are concerned that a child is at immediate risk of harm you should contact the police straight away on 01792 456999 or 999.

To report concerns or seek advice about child protection issues you can contact Child and Family Services either by telephone or email:

Child and Family Information, Advice and Assistance Service
Tel: 01792 635700

Emergency Duty Team (outside normal office hours)
Tel: 01792 775501

The Children Act 1989 puts a legal obligation on Social Services to take action when any information comes in to say that any child may be in danger of being hurt or neglected.

More information

For more information about safeguarding and child protection you can download our leaflets:

Information about Child Sexual Exploitation

Swansea Social Services is part of the Western Bay Safeguarding Board. Their website provides information for children and young people, families/ carers and anyone who works with children.

In an emergency, contact the Police on 01792 456999 or dial 999.


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