Request a repair for your council house

Request a repair to your home via our online form.

You can also request repair via your My Housing account.

Please give as much information as possible to help us to process your request effectively.

Updates about your repair: you will get two text message notifications - one when the job is logged and then a reminder the day before the repair is due. The texts will be notifications only. You will not need to respond and we will never ask you to reply with any further details via these messages.

After we have made a repair to your home we will send you a short survey via text or email (depending on your preferred contact method) so you can let us know what you thought of the service. This will help us make improvements in the future.

You can find out how to report an emergency on our emergency repairs page.

This form is available in Welsh - click on 'Cymraeg' in the top right corner of your screen.

Swansea Council is the data controller for the personal information you provide on this form. Your information will be used in the exercise of our official authority and will not be used for any other purpose. We will not share your data with third parties unless we are required or permitted to do so by law.

Data protection law describes the legal basis for our processing your data as necessary for the performance of a public task. For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice on our website.
Personal details
1. Person reporting repair*
2. Your name*
3. Telephone*
4. Mobile number (optional)
5. Email (optional)
6. Preferred contact method*
  
  Telephone
  
  Email
  
  No preference
Label
1. House name (optional)
2. House number (optional)
3. Street name*
4. Area (optional)
5. City*
6. Postcode*
Location of repair
1. Is your repair located inside or outside your property?*
Label
1. Form Ref: HRCC v1.0

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Request a repair for your council house

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