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Request

You can request a range of services online via our website.

All forms are available in Welsh - click on 'Cymraeg' in the top right corner of your screen.

Bulky waste

We offer a kerbside collection for large household items such as beds, carpets, fridges, freezers and wardrobes.

Request more recycling bins and bags

If you are unable to collect bags and bins from one of our local stockists then you can ask them to be delivered to your home.

Assisted collections

If you have problems carrying your recycling and rubbish to the kerbside you can apply for an assisted collection.

Challenge a PCN

You can appeal against a PCN if you think you have been issued one incorrectly. This link will take you to our online parking portal.

Appeal against your food hygiene rating score

If you don't think your score reflects the conditions found at your food premise at the time of the inspection you can appeal.

Request a re-inspection of your food business online

If you have made improvements since your last visit you can request a re-inspection visit. There is a charge of £255 to do this.

Parking permits

If there is a residents parking bay in your street or in a nearby street you can apply for a digital permit.

Freedom of Information and Environmental Information request

Make a request for information held by Swansea Council under the Freedom of Information Act 2000 and the Environmental Information Regulations 2004.

Get advice on private rented housing

If you live in private rented housing, or are a landlord you can contact us for advice.

Record searches of municipal cemeteries and crematorium

We are able to take requests to search our municipal cemetery and cremation records for details of burials that have taken place.

Search, renew and request library items online

Manage your library account, renew your loans, choose and reserve books and other items via the online catalogue.

Request a housing repair

Request a repair to your home via our online form.

Request a copy of your business rates bill

Get in touch if you would like a copy of your business rates bill so we can send it to you.

Request a copy of your Council Tax bill

Use this form to request a copy of your Council Tax bill.

Request a grit bin is refilled

Let us know if your nearest grit bin needs refilling.

Request a new TPO

You can use our online form to request a new TPO to legally protect a specified individual tree, group of trees or woodland.

Request help from the Tenancy Support Unit

Complete the online form and a member of the team will contact you to undertake a referral.

Archives Research service

We offer a research service for those unable to make a personal visit to the Archive Service.

Walking route risk assessment request

Use our online form if you would like to request a risk assessment for your walking route to school.

Request early publication of rating

After an inspection, the rating will be uploaded by us so that it is published on www.food.gov.uk/ratings. The business owner or manager can request that a rating is published before the end of the appeal period.

The 'Right to Reply' to your food hygiene rating score

You have the right have your say if there were any mitigating circumstances for the conditions found during the inspection and/or an explanation of any action taken since the inspection to put things right. This will be displayed alongside your score on the website.

Advice for new food businesses in Swansea

Swansea Council are offering an advice service for new food businesses opening in Swansea. This service allows businesses to raise queries to specialised officers within the Food Safety team and received specific advise on best practice.

Register your food business online

If you are planning to run a food business in Swansea you should use this form to register the premises at least 28 days before you start trading.

Safer food, better business - printed copies now available

Safer food, better business is a food safety management pack for restaurants, cafés, takeaways and other small catering businesses comply with food hygiene regulations.

Contact the SPF team

If you want to apply for funding and need assistance, please complete the enquiry form and we will contact you.

Declaration for a club premises certificate

This form is a declaration that your club meets qualifying club status and must accompany your application for a club premises certificate.

Enquire about investing in Swansea

Come and be part of a growing city and experience a unique quality of life offer.

Request business regulatory advice from us

To request advice please complete our request form. We will then be able to offer a quote detailing what areas of advice we are able to cover along with an estimated of long this would take.

Electoral Register purchases

Electors can purchase the open register.

Review of information requests

All requesters have the right to complain if they are unhappy with the handling of a request for information made under the General Data Protection Regulation 2016 (subject access request (SAR)), Freedom of Information Act 2000 (FOIA) or Environmental Information Regulations 2004 (EIR).

Do you have a question for a Cabinet Member?

Scrutiny holds regular question and answer sessions with Cabinet Members.

CCTV footage request for insurance companies

Please note that this form is for use by insurance companies and solicitors only.

Make your pledge

Support Swansea in becoming Wales' first Human Rights City!

Pay for commercial research fees

Archives research for commercial businesses.

Library Line information service

The Library Line information service can help you with any queries you may have including where to find information.

Order a book online

Order books or audiobooks online to collect from your local library.

Nominate a building or individual for a blue plaque

Do you know of a person or building / site of wider historical interest that deserves to be honoured with a blue plaque?

Pest control enquiry form

To arrange for treatment please complete our pest control enquiry form.

Get your place added to our list of Swansea Spaces

If you are an organisation or business that wants to help the people of Swansea by offering a warm, safe space please let us know and we'll add you to our directory.

Are you unable to find suitable childcare?

Please tell us if you are looking for childcare, or haven't been able to find the childcare you need.

Contact Council Tax

Please get in touch if you can't find what you're looking for online.

HMO advisory service

If you own, or are thinking of buying, a property and are proposing to convert it to an HMO we offer an advisory service.

Contact Housing Options online

Contact us if you need help to stay in your current accommodation or need help to find somewhere new to live.

General housing enquiries

Let us know if you have a specific query about housing or can't find the information or contact that you're looking for online.

Book a mobility vehicle

To avoid disappointment you can book a mobility vehicle in advance from us.

Request a copy of your PCN number

If you have been issued with a parking fine but have lost the ticket you can request a copy of the PCN number.

Submit an amendment to a planning application

Let us know if anything has changed on your current planning application since you submitted it (this applies to regular applications including: full, outline, advert, TPO, discharge of conditions, variation of conditions etc).

Submit an amendment to planning application (major application)

Let us know if anything has changed on your current planning application since you submitted it (this applies to major planning developments).

Contact commercial waste and recycling

If you have any questions about our commercial waste and recycling service please contact us.

Individual Development Plan referral

An Individual Development Plan (IDP) is a plan created and agreed by those people most closely involved with supporting a child or young person, including parents / carers.

Help to get online

Need help to get online? Request a call back and we can help you.

Travel assistance request

Apply online for travel assistance for a child or young person.

Shop local business amend

Please complete this form if any of the business details on the shop local pages are incorrect.

Care and support assessments for adults - online form

This online form can be used to request an assessment of social care need for adults.

Child Disability Index - Register online

Use our online form to register with the Child Disability Index.

Contact Foster Swansea

To find our if fostering is for you, contact the team at Foster Swansea to find out more.

Practitioner/ professional referral - Child and Family Service

Practitioner request for information, advice and assistance from the Early Help Hubs or the Single Point of Contact at Swansea Council.

Human rights stakeholder panel

Would you like to be part of our stakeholder panel? Sign up to help us shape the human rights agenda in Swansea.

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Last modified on 16 August 2024