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Apply for a replacement concessionary bus card

If your bus pass is lost, stolen or damaged there is a £10.00 fee to pay before a new bus pass can be issued.

When we receive your payment we will send your new bus pass to you in the post within 5 to 7 working days.

Please note that a receipt for a replacement bus pass cannot be used as free travel whilst your new pass is being processed.

You can apply online and pay for the replacement pass using the form below.

Please note: we can only issue replacement concessionary bus passes if you were issued your original pass by the City and County of Swansea. If your pass was issued by another local authority you should contact them for a replacement.