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Passport to Leisure terms and conditions

Terms and Conditions for the Passport to Leisure scheme.

Application process, data sharing and eligibility

A PTL is available to those residents who live within the City and County of Swansea boundary and who fall into one of the eligibility categories.

There is a £2.65 application fee per card. It is the responsibility of the applicant (or their parent/guardian) to ensure they are eligible to apply for a PTL prior to the form being completed and submitted and before payment is made. The payment is an administrative application fee and is non-refundable regardless of whether a PTL card is issued.

Once an application and eligibility is verified, a PTL membership card will be sent to each applicant via Royal Mail. Once this card is received (usually within 10 working days), the applicant will then be able to receive PTL benefits (ie. a concessionary rate).

The submission of an application signifies consent from each applicant (or their parent/guardian) for data sources held by Swansea Council to be checked to verify an applicant's eligibility.

By submitting an application, each applicant (or their parent/guardian) is agreeing to their membership data being shared with other relevant local PTL service providers to enable PTL benefits to be delivered. This data will be shared in accordance with relevant Data Sharing Agreements between Swansea Council and relevant partners.

Swansea Council is the data controller for the personal information you provide on this form. Your information will be used to provide you with access to the Leisure and Cultural Services that you have requested and will not be used for any other purpose. Data protection law describes the legal basis for our processing your data as necessary for the performance of a contract. We will not share your data with any third parties unless we are required or permitted to do so by law.

For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate Privacy notice.

Using your Passport to Leisure (PTL)

The PTL card is for the exclusive use of the cardholder.

PTL entitles the holder, whose photograph appears on it, to the benefits of Swansea Council's PTL scheme in accordance with these terms and conditions of use.

The use of a PTL is permitted at participating facilities - please refer to individual facilities for details.

A PTL card must be presented at the leisure facility booking office each time it is used in order to obtain a discount.

A PTL entitles members to book one normal session at any one time. A facility may be rebooked at the end of a session, if it is available for booking, and that the re-booked session is for the exclusive use of the PTL member concerned. Normal booking arrangements apply.

Misuse and abuse of the PTL scheme

Anyone attempting to use another person's PTL card or an expired card will have this card confiscated whilst investigations take place.

Anyone found abusing the Scheme in any manner, will be permanently barred from obtaining a PTL and may be subject to involve further action by the Council.

The giving of incorrect information with the intent of defrauding Swansea Council will result in the forfeiture of a member's PTL card and may involve further action being taken by Swansea Council.

Swansea Council reserves the right at its absolute discretion to withdraw a PTL, and the benefits of its use, from any person who either does not comply with any of these conditions, or who does not abide by all of the arrangements relating to the scheme.

Renewal/lost cards

A PTL card is valid for 12 months from the date of issue, and expires on the date shown on the card. Proof of eligibility is required for renewals.

If a PTL cardholder loses or damages their PTL or has their card stolen, subject to the circumstances remaining the same, they may apply for a replacement card. An application fee will apply.

Other matters

If a PTL member changes their name, place of residence, or has a change of status (eg. no longer receives a qualifying benefit) their card becomes automatically invalid. They must contact the Council's Benefits Section on Tel: 01792 635866 immediately.

Your information will be held on a computerised database and is subject to data protection legislation.

A PTL cannot be issued until the application has been checked for eligibility by the Council's Benefits Section. The Council aims to issue the PTL card by post, within 10 working days. Please note that temporary receipts will no longer be issued and membership commences upon receipt of the valid PTL card.


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