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Bank holiday information - May

Bank holiday information for our services, including opening times and emergency contacts. All recycling collections will take place on the usual days.

Pet shops

To run a business selling pet animals you need a licence from us. This includes selling animals in a pet shop and over the internet.

Definitions of pet animals and pet shops are wide ranging.  If you are not sure if you need a pet shop licence please email

You will not be given a licence if you've been banned from keeping a pet shop, or convicted of any other animal welfare offences.

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How to apply

Apply for a pet shop licence Apply for a pet shop licence

You must complete the application form in full.  You will need to pay the application fee when you submit your form.  There will be a fee to pay for the vets visit once this has been done.


Animal licences fees Animal licences fees

You must submit your fee with the application.  You will be asked to pay a further fee to cover the vets visit once that has taken place.

If you apply by post you should make cheques payable to 'City and County of Swansea' and send it with your completed form.


Tacit consent

It is in the public interest that we must process your application before it can be granted. If you have not heard from us within a reasonable period, please contact Licensing.


If you have any problems with your application or would like more information then please email Any applicant who is refused a licence or who wishes to appeal against a condition attached to their licence can appeal to their local Magistrates' court.

Apply for a pet shop licence

Use our online form to apply for a licence to keep a pet shop.

Frequently asked questions about pet shops

Find out answers to the most common questions we get asked about pet shops.

Notes to keepers of pet shops

If you are thinking of applying for a pet shop licence you should read this guidance so you know how licensing works and what is expected of you as the keeper of the pet shop.

Register of licensed pet shops and what they can sell

We hold a public register of all premises licensed by us under the Animal Welfare (Licensing of Activities Involving Animals) (Wales) Regulations 2021.
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