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Pay a parking fine

You can pay a penalty charge notice (PCN) online through this website, by post or by telephone.

Pay online

You can pay online using our payment system. You will need to enter the PCN number or excess charge reference in the reference box. The PCN will begin with WJ. 

Pay a parking fine online (opens new window)

Bank transfer 

A bank transfer cannot be made if your case / cases are with an enforcement agent. Additional costs will apply and you have to deal directly with them.

You can pay your bill straight into the council's bank account. Please remember to quote your PCN number or excess charge reference so we can allocate your payment to your account:

Lloyds Bank PLC, 802 Oxford Street, Swansea, SA1 3AF
Sort code 30-00-00
Account number 00283290

Pay by telephone 

An automated telephone service runs 24 hours a day, 7 days a week and is charged at the local rate. To make a payment phone 0300 456 2765 (English) or 0300 456 2775 (Welsh). You will need to tell us your PCN number or excess charge reference and debit or credit card details.


Please do not pay if you are going to appeal. The penalty amount will not increase while your appeal is looked at.

What happens to any income raised through enforcement? 

Any money raised through enforcement can only be used for the purposes of highway and road improvement, environmental improvement or for the improvement of public passenger transport services.


If you have any queries or comments about parking issues please contact us by emailing

Request a copy of your PCN number

If you have been issued with a parking fine but have lost the ticket you can request a copy of the PCN number.

Appeal against a penalty charge notice (PCN)

You can challenge your penalty charge notice if you feel it has been wrongly issued.

Guide to penalty charge notice (PCN)

If you have received a penalty charge notice and are unsure why you have been issued with a fine this guide will explain the contravention code.
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