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Pass Plus Cymru terms and conditions

Overview of the service and terms and conditions.

A. Course aim

The completion of a Pass Plus Cymru course will give the candidate the opportunity to expand theoretical knowledge, increase physical on-road skills, and develop a responsible attitude toward passengers and other road users.

B. Overview of the service

Candidates' contribution to be paid at time of booking. Group theory session of three hours along with other candidates. Two to one candidate / trainer on-road coaching for nine hours, or one to one candidate / trainer on-road coaching for 6 hours in line with the cancellation policy.

Cost of £20 (local authority subsidy of approximately £100) subject to cancellation fees as set out in these terms.

Conditions that apply for grant of local authority subsidy:

Respond to questionnaires

Agree to DVLA licence checks.

C. Definitions

The Pass Plus Cymru course means a post-test training scheme aimed at new and inexperienced drivers, which has been designed to develop theoretical and practical driving skills.

D. Booking

Candidates may enquire and book the courses via and payment must be made at time of booking.

E. Discussion forum

The candidate will be required to attend a discussion forum at a nominated venue where a three hour interactive presentation will be delivered.

F. On-road session

Following the theory session the candidate will be paired with another candidate and the on-road training session will be arranged at a convenient time and place to suit both candidates and trainer. It would be advantageous for this to be arranged within two weeks of the theory session.


Swansea Council is the data controller for the personal information you provide on this form. Your information will be kept and used to provide you with the service that you have requested and only shared with your designated approved Advanced Driving Instructor who you will complete the practical element of Pass Plus Cymru with, the DVLA for a vehicles licence check and the Driving Vehicle Standards Agency (DVSA) who will issue you with your Pass Plus certificate.

Data protection law describes the legal basis for our processing your data as necessary for the performance of a contract. For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice.

H. Covid-19

Before attending the course all candidates must make themselves fully aware of the symptoms of Covid-19. Any candidate who feels unwell or is displaying symptoms prior to the start of the training will not be allowed to attend the course. They will be required to follow guidance from and if need medical help go to NHS 111 online.


Terms and conditions

1. Legal requirements for on road training

1.1. Every candidate who wishes to undergo driver training on public roads must be the holder of a current driving licence covering the appropriate vehicle group and is not disqualified from holding such a licence. The candidate is therefore required to notify Swansea Council should the position change at any time during the course.

1.2. The trainer will examine driving licences before each on-road training course commences. Candidates not producing a valid driving licence will not be trained on that day and unless a replacement participant is found within a reasonable time on that day the cancellation policy will apply.

1.3. The training vehicle will be supplied by the trainer, who shall be responsible for ensuring that the vehicle is correctly insured against all third party risks as required by the Road Traffic Acts. The trainer will also be responsible for ensuring that the vehicle provided is roadworthy and complies with all relevant Road Traffic Legislation.

2. Insurance

2.1. The trainer will be in possession of Public Liability insurance with an indemnity limit of £5 million.

2.2. The trainer will also have Professional Indemnity insurance with an indemnity limit of £3 million. A copy of either certificate can be examined on request from Swansea Council.

3. Payment

3.1. The candidate must pay the sum of £20 toward the full cost of the course prior to attending. The remaining cost of approximately £100 will be subsidised by Swansea Council which will be subject to the candidate satisfying the relevant conditions as set out in these terms.

4. Cancellation policy

4.1. A candidate failing to turn up on the theory session is given the opportunity to attend a later course on paying a rebooking fee of £10. A candidate who attends the theory session but fails to attend on the day of the on-road session will be given the opportunity to re-attend the on-road session on payment of a £10 rebooking fee. If this cancellation is less than 24 hours before the start date of the prearranged on-road course then a £30 cancellation and £10 rebooking fee applies.

4.2. Failing to turn up to either session is allowed once only, thereafter the candidate will forfeit the £20 fee or pay the £100 subsidised fee to attend the next available course. Should one candidate fail to turn up for the on-road session, training will continue for a period of 6 hours on a one to one basis.

5. Duration and termination of agreement

5.1. The candidate will agree for Swansea Council to enquire with the DVLA as to the categories, currency and details of violations recorded on the candidate's driving licence.

6. Report of participation

6.1 On successful completion of the course the candidate will receive a certificate, which will allow insurance discounts as outlined in DVSA Pass Plus literature.

7. Contact / booking process

7.1. Telephone number 01792 636633 for enquiry only. Candidates will also be able to book online via

8. Feedback

8.1. Each candidate will be given the opportunity to complete a feedback form in relation to the course. This feedback will contain questions relating to the service provided by each trainer. This feedback will be recorded and used to measure the effect of the project and the performance of each trainer. Each trainer will be given a feedback on performance at regular intervals.

9. Provision of training

9.1. The provision of the training will be as that laid down in the Driver and Vehicle Standards Agency Pass Plus scheme guidance notes, the ADI Code of Conduct, and the requirements of Swansea Council as it relates to the provision of the instruction. To this end each instructor is expected to give a demonstration drive for the candidates, that includes a commentary.

10. Quality control

10.1. Swansea Council will carry out checks with each trainer at regular intervals to ensure the training given, the content of the course, and the demonstration drive and commentary are of a standard expected of Pass Plus Cymru trainers. Swansea Council should be informed of any issues or complaints about a participating ADI within two days of the completion of a course.

11. Limitation of liability

11.1. The liability of Swansea Council in respect of any and all claims (whether in contract, tort, or otherwise) arising out of or in connection with this agreement shall be capped at the sum of £5 million in respect of third party liability and £3 million in respect of professional liability.

11.2. Notwithstanding anything else contained in this agreement, in no event shall either party be liable to the other for:

11.2.1. loss of profit, business, goodwill, revenue or anticipated savings special, indirect or consequential loss or damage; and

11.2.2. loss of damage to date or information; howsoever caused (except in the case of fraud).

12. Notices

12.1. Any notice to be given under any agreement shall either be delivered personally or sent by first class recorded delivery post (airmail if overseas) or electronic mail or full rate telegram or special messenger service (for example, Airborne, Federal Express). The address for service of each party shall be its registered office or such other address as either party may previously have notified to the other party in writing.

13. Law

13.1. The candidate submits to the non-exclusive jurisdiction of the English and Welsh courts and agrees that any agreement is to be governed and construed in accordance with the law of England and Wales.

14. General provisions

14.1. Each party agrees that in providing the other with information under the terms of any agreement, it is not, and will not be in breach of the Data Protection Act 1998 and all subordinate legislation relating thereto.

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