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Bank holiday information - May

Bank holiday information for our services, including opening times and emergency contacts. All recycling collections will take place on the usual days.

Parking fines and tickets

The official term for a parking ticket or fine is a 'penalty charge notice' or 'PCN' for short. A PCN is given for parking illegally.

If you have any enquiries or questions about penalty charge notices please email This will not be treated as an appeal.

Moved address?

If you've recently moved address you'll need to update the address on your log book. You can change your address on your vehicle log book (V5C) (opens new window) on the website.

I have received a PCN - what do I do next?

If you have been given a PCN then it's because you have not obeyed a parking restriction. The exact reason will be on the PCN, along with a unique number, which you will need when you pay or appeal.

Pay a PCN / parking fine

If you have received a PCN (penalty charge notice) then you can pay your fine online, via telephone or by post.

Challenge a PCN

You can appeal against a PCN if you think you have been issued one incorrectly. This link will take you to our online parking portal.

Request a copy of your PCN number

If you have been issued with a parking fine but have lost the ticket you can request a copy of the PCN number.

My parking charge has been passed to a bailiff - what happens next?

There are still options available to you even if your parking charge case has been passed on to a bailiff.

Guide to PCNs

This guide will give you more details on the different charges and whether you may be able to challenge your PCN.

Civil parking enforcement

We are responsible for monitoring and enforcing parking regulations to ensure the safety of residents and visitors. We will issue fines (penalty charge notices) for any vehicles that aren't parked legally or safely.
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