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Adult Services: Online Referral Form

This online referral form enables members of the public and professionals to make referrals to Swansea Social Services Common Access Point for Health and Social Care to request an assessment of social care need.

If you wish to refer someone you know, you must have their consent to do so.

We aim to deal with online referrals within 24 hours (working week). Please do not use this form for urgent or emergency enquiries. Please contact the Common Access Point on 01792 636519 in this instance. Our opening hours are 8.30am -5.00pm Monday to Thursday and 8.30am -4.30pm Friday.

If there is an emergency outside these office hours please contact the Emergency Duty Team on 01792 775501.

  1. Swansea Council is the data controller for the personal information you provide on this form. Your information will be used in the exercise of our official authority and will not be used for any other purpose. We will not share your data with third parties unless we are required or permitted to do so by law.

    Data protection law describes the legal basis for our processing your data as necessary for the performance of a public task. For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice on our website.
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