My Housing

Set up a personalised housing account that you can use at a time that suits you. It is accessible from your smartphone, tablet or pc, no matter where you are.

Sign up / log in: https://housing.swansea.gov.uk (opens new window)

My Housing - how to create your account (PDF) [1MB]

Signing up is easy. You will need to provide:

• your name
• address
• date of birth
• your tenancy number
• an email address

Once set up we will send you a verification code to enable you to log in, this could take up to 2 working days.

You will be able to:

• pay your rent
• view your rent balance and transactions
• download and print rent statements
• report and keep track of repairs you have reported
• amend your personal details
• send us messages or report any housing management issues

If you have any questions or need help, please email:

• helen.davies@swansea.gov.uk
• layton.jenkins@swansea.gov.uk