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Bank holiday information - Easter

Bank holiday information for our services, including opening times and emergency contacts. All recycling collections will take place on the usual days.

My Housing

A new online housing portal for our tenants.

Set up a personalised housing account that you can use at a time that suits you. It is accessible from your smartphone, tablet or pc, no matter where you are.

Sign up / log in: https://housing.swansea.gov.uk (opens new window)

My Housing - how to create your account (PDF) [1MB]

Signing up is easy. You will need to provide:

  • your name
  • address
  • date of birth
  • your tenancy number
  • an email address

Once set up we will send you a verification code to enable you to log in, this could take up to 2 working days.

You will be able to:

  • pay your rent
  • view your rent balance and transactions
  • download and print rent statements
  • report and keep track of repairs you have reported
  • amend your personal details
  • send us messages or report any housing management issues

If you have any questions or need help, please email: