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Swansea Mobility Hire has now reopened, with robust measures in place to keep our staff and customers safe. Rental of left luggage lockers has also restarted.

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Swansea Mobility Hire

We provide powered scooters, wheelchairs and manual wheelchairs to help people who have limited mobility (through permanent or temporary disablement, illness, accident or age) to shop or visit other facilities within Swansea City Centre.

Mobility Hire logo English

Scooters available come in various weight limits:

  • Up to 16 stone
  • 16 - 24 stone
  • 24 - 35 stone

 

Customers must book in advance

Unfortunately, walk-ins are not guaranteed and will only be possible if equipment is available. Staff will no longer be able to deliver equipment to customers elsewhere in the city centre; customers must collect it directly from the shop. 

The Swansea Mobility Hire shop will look a little different. Perspex screens have been installed to ensure the safety of staff and customers and there is signage throughout providing clear instructions and reminding customers of the 2m distancing rule. 

Designated waiting areas have been allocated -  one for customers, which includes new socially distanced plastic seating, and one for equipment. Walkways have also been marked throughout the store and only 3 customers are allowed to visit at any given time. Customers will need to queue outside if this limit is reached. 

Hand sanitiser is readily available for customers and staff, and all equipment will be thoroughly cleansed after each use. Swansea Mobility Hire will also undergo an enhanced cleaning schedule, with touch points being sanitised throughout the day. 

Changing Places toilet facility also available.

 

Opening hours

Monday - Saturday, 9.00am - 5.00pm.

Please note that all equipment must be returned no later than 4.30pm (and by 3.30pm on Sundays where applicable).

 

Fees and charges

  • Membership fees: £12.60 per year. 
    To register as a member you will need to complete a simple registration form at the Swansea Mobility Hire office. You will also have to provide two proofs of identification which show your name and address.
     
  • One-off visitor's fee: £6.30
    Tourists and day visitors will be required to provide two proofs of identification.
     
  • Equipment hire fees: £2.60 for a half day session (9.00am - 12.45pm or 12.45pm - 5.00pm) and £4.20 for a full day session.

 

Parking facilities

There is limited car parking available for customers on Garden Street to the rear of the mobility hire office (nominal charge applies). Permits are issued by staff and must be displayed on vehicles at all times.
The car park is operated on a first come first served basis, however, the Quadrant Multi-Storey Car Park is next door if the car park becomes full.

 

How to find us

We are located within the new Swansea City Bus Station, centrally located for easy access to the shops and facilities in the City Centre.
Vehicle access to the car park is available via Garden Street (follow the sign posts).

PDF Document Swansea Mobility Hire in Swansea Bus Station map (PDF, 60KB)Opens new window

 

Mobility vehicle boundary line

PDF Document Swansea Mobility Hire boundary line map (PDF, 72KB)Opens new window

 

Other mobility aids

We sell a range of mobility aids in our shop. If we don't have what you need then we can order it for you.
Word Document Swansea Mobility Hire - items available to buy in store (Word, 13KB)Opens new window

 

Leave your luggage or shopping in a safe and secure place while you shop

We have 16 safe and secure lockers in the shop so you don't have to carry your luggage or shopping around whilst you're in the city centre.

Mobility vehicles available for hire

Take a look at what equipment we have in stock.

Book a mobility vehicle

To avoid disappointment you can book a mobility vehicle in advance from us.

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