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Housing Benefit

We cannot accept new claims for Housing Benefit from most working age people.

However a new application for Housing Benefit can currently be made if you:

  • Live in temporary accommodation or certain types of supported accommodation,
  • Are entitled and remain entitled to a Severe Disability Premium as part of your:
    • Job Seekers Allowance (Income Based), Employment and Support Allowance (Income Based), Income Support, or
    • You have had a short break in your SDP within the last month but remain entitled to it (including SDP in Housing Benefit).
  • Are a single pensioner or a part of a pensioner couple where you are both of Pension Credit qualifying age
  • A mixed age couple* where Pension Credit has been in continuous  payment to you both since 14/05/2019 or earlier
  • A mixed age couple* where Pension Credit or Housing Benefit has been in continuous payment to you both since 14/05/2019 or earlier if you have changed address

*A mixed age couple is a couple where one is of State Pension Credit qualifying age and one is working age.

In light of the Government's recent instructions the telephone lines are temporarily closed.  Please e-mail your enquiry to benefits@swansea.gov.uk and we will respond as soon as possible.  We currently have a large number of enquiries so please bear with us.  Thank you.

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