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Helping rough sleepers in Swansea

We are working very closely with our partners to ensure that the needs of rough sleepers are met.

Swansea's cold weather plan has been in operation since December and ensures that accommodation and support services are available for any person who finds themselves without any accommodation.

As part of this plan, during the winter months the Swansea Night Shelter is able to provide emergency accommodation to rough sleepers. The night shelter is a service provided by volunteers from churches throughout Swansea.

Referrals for rough sleepers are made through Caerlas, Access Point, The Strand Swansea (tel: 01792 467024).

Those who have been accommodated under the cold weather plan are immediately referred to outreach providers and caseworkers from our Housing Options service so that a more permanent solution can be found.

If for any reason a rough sleeper is unable to access the night shelter then we will provide alternative accommodation when required.

What to do if you see a rough sleeper

If you see a rough sleeper during the day our advice would be to contact Housing Options 01792 533100. In the evenings you can report it to or call 0300 5000914.

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