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Bank holiday information - Easter

Bank holiday information for our services, including opening times and emergency contacts. All recycling collections will take place on the usual days.

Help for people who are homeless

If you are homeless and have nowhere to stay then contact our Housing Options team as soon as possible so we can help you.

Contact Housing Options online now Contact Housing Options online

Other ways to contact Housing Options Housing Options

If you are homeless today and have nobody you can stay with temporarily, please ring Housing Options on 01792 533100 and a homelessness caseworker will carry out an assessment with you. We may provide you with temporary accommodation while we make further enquiries into your circumstances.

If you are under 18 contact Barnardo's BAYS+ Youth Homeless Service.

If you find yourself homeless outside of normal office hours, you can contact the out of hours service on 01792 636595.

Who we can help and advise about homelessness

Everyone can get housing advice from us.

Homeless application and decision process

There are some factors that can affect the help we can offer you.

Types of housing available if you are homeless

What types of housing you could be offered if you are homeless and eligible for help.

Other organisations who can help

There are a number of other organisations who also offer help and advice for people who are homeless or at risk of becoming homeless.