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Bank holiday information - May

Bank holiday information for our services, including opening times and emergency contacts. All recycling collections will take place on the usual days.

Guide to penalty charge notice (PCN)

If you have received a penalty charge notice and are unsure why you have been issued with a fine this guide will explain the contravention code.

Once you know which rule you broke you will be able to make the decision to challenge the fine. It should be noted that this is a guide only and all challenges are considered on their individual merits.

If you pay your fine, the case will be closed.  Do not pay your fine until your appeal has been considered. Once you challenge your PCN the case will be put on hold and the amount will not increase. We aim to respond to all challenges within 28 days.

Please note that we can only accept challenges from the registered keeper of the vehicle.

The contravention code appears on the PCN issued to your vehicle. The pages below explain what each contravention is for and gives guidance on challenging the notice. 

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