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We are keen to hear the views of parents and carers on childcare. Your views are important to us, as they will help us assess whether there is sufficient childcare to meet the needs of parents/carers. Responses are anonymous, and your views will advise planning in future years. In particular, this year, we are keen to know whether Covid-19 has impacted upon your childcare needs and choices.


You can access the survey using the following links:


Parent/carer survey


Childcare sector survey


COVID-19 restrictions

BAME helpline

Family Information Service

The Swansea Family Information Service (FIS) is a one stop shop, providing free, quality, impartial information on a wide range of Childcare, Children's, Family Support and Family related issues and where relevant a signposting service.

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Swansea Family Information Service will provide free, quality, accessible and impartial information to all service users: parents and carers, children and young people, professionals, employers, existing and prospective childcare providers on a wide range of services that have an impact on the lives of children and their families. Keeping abreast of all current legislation, relevant policies and guidelines. Having sound local knowledge and the ability to provide a bilingual service means enquirers have the swift, efficient response they demand and deserve.

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