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Domestic Abuse

Domestic abuse occurs when an individual suffers physical, psychological, emotional, sexual, or financial abuse by a current partner, previous partner, or an adult family member.

It can include violence perpetrated by a son, daughter or any other person who has a close or blood relationship with the victim/survivor.

Sufferers may experience a combination of abusive behaviour, for example:

  • Physical violence
  • Verbal threats and put downs
  • Psychological and emotional abuse such as isolation from loved ones or humiliation
  • Sexual violence such as rape
  • Financial control such as withholding money

Both men and women may suffer domestic abuse. It's important to remember that it's not your fault; it's the abuser who has the problem - not you.


#YouAreNotAlone chatbot

If you are worried about your own situation or have concerns for someone else we have a chatbot which helps to guide you to the right advice.

You are not alone - get help from the chatbot here.


Update - May 2020

Swansea Council's Domestic Abuse Hub and IDVA Project continue to operate, providing safety advice and emotional support to those currently at risk, and can be contacted on 01792 636512. We continue to work closely with the police to implement multi-agency safety planning.

Swansea Domestic Abuse One Stop Shop is currently closed to the public, but specialist agencies can be contact over the phone on the details below:

Swansea Women's Aid:  01792 644683

BAWSO: 01792 642003

Hafan Cymru: 01792 3457

The Wales Live Fear Helpline: 0808 80 10 800 or 
The Helpline is free, 24 hours a day, 7 days a week.

As always, if you or someone else is in immediate danger please call 999 and ask for the police.

Further information head to: - help during the covid 19 pandemic - domestic abuse and covid 19 - safety planning guide - coronavirus safety advice for survivors


Domestic Abuse Coordination in Swansea

For any enquiries about how the Local Authority co-ordinates a multi-agency response to address domestic abuse in Swansea, please contact: 

Megan Stevens
VAWDASV Partnership Development Practice Lead
City and County of Swansea,


The Domestic Abuse Hub

The Domestic Abuse Hub brings together Swansea Council and its partners in health, police and the third sector to help children and families experiencing domestic abuse or escalating relationship problems.

Council staff, service providers, partner agencies, charities and survivors have all contributed to its design in a bid to tackle the more than 4,000 reported incidents in the city each year where children are present or known to reside in the household, and help hundreds of families seeking help.

The hub provides a whole family approach to ensure children, young people and their families feel safe, and not afraid, now and in the future, by being supported by the right people at the right time, so that they get the help they want and need.

Services will be provided by staff in the hub or by the most appropriate service in poverty and prevention and/or the 3rd sector to meet the needs identified.

For more information, please click PDF Document Domestic Abuse Hub Information Leaflet (PDF, 553KB)Opens new window.

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