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Bank holiday information - Easter

Bank holiday information for our services, including opening times and emergency contacts. All recycling collections will take place on the usual days.

Frequently asked questions about discretionary housing payments

Find out answers to the most common questions we get asked about discretionary housing payments (DHPs).

How many applications were made to the council and how many were unsuccessful?

DHP applications
 Total number of DHP applicationsNumber of unsuccessful applications
2022/232336775
2021/222033591
2020/211862552
2019/202490897
2018/1931131183

On average, how long does processing a DHP application take, from receiving the application to providing the final decision to the applicant?

At least 12 weeks depending on the information that is needed to support the application.

Do you include a person's Disability Living Allowance as part of their household income? 

No

What figure has the government given for your DHP fund in each financial year?

2023/24 - £395,685.00 from UK Government (additional funding of £360,000 has also been provided by the Welsh Government)
2022/23 - £395,685.00 from UK Government (additional funding of £436,128 was also provided by the Welsh Government)
2021/22 - £558,279.00 from UK Government (additional funding of £198,518 was also provided by the Welsh Government)
2020/21 - £635,429.00
2019/20 - £585,574.00

Did you exceed the government Discretionary Housing Payment allocation in the last financial year? Did your council top up its government allocation?

Yes. The fund was exceeded but we did not top up the fund, the additional spend of £436,128 was provided by Welsh Government.

What is the shortest period of time you have awarded a DHP for?

One day for removal expenses, overlapping benefit on 2 homes prior to occupation could also be a day.

Do you restrict the number of DHP awards an applicant can receive?

No restrictions are made.

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