Council tenants and leaseholders
Information for council tenants and leaseholders who live in houses, flats and sheltered accommodation.
Under the Renting Homes (Wales) Act 2016, tenants are now known as contract-holders. We will use the term contract-holders in formal and legal documents and communications. However, in our general information (including on the website) we will still refer to contract-holders as tenants. If you have any queries about the changes, please contact: your area housing office; Alison Winter (Tenant Participation Officer) on 01792 635043 | 07775221453; or email housing@swansea.gov.uk
My Housing
A new online housing portal for our tenants.
News and updates
Keep up to date with the latest news for tenants and leaseholders.
Drop-in surgeries for housing tenants
A Neighbourhood Officer and Rents Officer will be available to answer any questions or queries you may have.
Your council housing rent
Information about your council rent including ways to pay and help if you're struggling to pay.
Repairs, maintenance and improvements
As well as repairs and regular maintenance that we carry out, there may be improvements or changes that you might want to make to your home.
Safety advice for tenants
All of our tenants deserve to feel safe and be treated fairly at all times.
Council tenants and leaseholders - get involved
Get involved in one of our groups or panels to let us know what you think about the housing service and how it can be improved.
Council leaseholders
If you bought your flat or maisonette under the government's 'Right To Buy' scheme, or bought from someone who already owns the property, you purchase the lease of that property and are a council leaseholder.
Council tenant transfers and swaps
You can transfer to other council housing or do a mutual home swap if you want to move house.
Council tenants moving out of Swansea
If you want to move to council housing outside Swansea, our housing options team can give you advice on how to apply to other councils.
Leaving council housing
If you are thinking of ending your occupation contract there are certain things you need to do before you leave.
Neighbourhood officers
All council tenants have a Neighbourhood Officer who can help you with your tenancy and oversee the area where you live.
Council housing and tenancy information
Local authority housing or council housing is long term, low cost accommodation. You will need to complete an application to join our housing needs register.
Area housing offices
Contact details, locations, facilities and accessibility information for all our area housing offices.
Council housing developments
New homes being built are now more sustainable and energy efficient, helping to reduce our carbon footprint.
Housing support and advice contacts
We can provide a wide range of help and advice, whether you're a council tenant or not.
Housing videos on YouTube
This link will take you to our housing video playlist on YouTube.