Toggle mobile menu visibility

Council tax reduction scam

Beware of an email scam that says you can apply for council tax reduction. It will then ask for your bank details which could lead to you being defrauded out of money.

The email looks like it comes from but is a scam.

You have a new message from GOV.UK about your Council Tax

Hi ..............................,

Working out your Council Tax

You`ll need to know 3 things:

  • the valuation band for your home in England and Wales or in Scotland
  • how much your local council charges for that band
  • whether you can get a discount or exemption from the full bill

You are getting a Council Tax Reduction (this used to be called Council Tax Benefit) considering you`re on a low income or get benefits.

  • Total amount of benefits: GBP 385.50
  • The refund amount will be transferred directly on your Debit/Credit Card.

Apply now to claim the reductions made over your past 2 years of Council tax payments.

Claim your Council Tax Reduction Now

The information in this electronic e.Mail message is private and confidential, and only intended for the addressee.


The Government Digital Service Team

Please remember never give your bank details in a website form, via email or over the phone unless you know who you are dealing with. There are a lot of scams going on and it is important to be cautious. 

If you want to find out about council tax reduction then there is information on this website on our Council Tax Reduction benefit page. If you are eligible you would not be contacted by email in this way from ourselves or the website.


This scam alert is from June 2020.