Toggle mobile menu visibility

Help and support paying your council rent

If you are struggling to pay your rent you may be entitled to help.

Housing Benefit

Housing Benefit is paid to those on a low income whether they are working or not and is to help you pay your rent.

Find out more about Housing Benefit.


Discretionary Housing Payments (DHP)

If you are getting Housing Benefit or an award of Universal Credit that includes a housing element towards rental liability, but are still finding it hard to pay your rent, you may be able to get extra help by applying for a DHP.

Find out more about DHPs.


Support services available from us


Other support services that may be able to help

Citizens Advice Swansea / Neath Port Talbot

Provide free, confidential and impartial advice on a wide range of issues for example, debt, benefits, housing and employment.

StepChange Debt Charity

Free debt advice online or over the phone. Also offers money advice.

National Debtline

Free debt advice online or over the phone.


Free online and telephone debt help and advice.

Money Helper Service

Free impartial money advice. Support over the phone and online.


Turn2us is a national charity that helps people in financial hardship to gain access to welfare benefits, charitable grants and support services - online, by telephone.

The website is dedicated to cutting your bills and fighting your corner with journalistic research and online tools.

National Energy Action (NEA)

NEA's Warm and Safe Homes advice service is a free support service providing advice to householders on their energy bills and keeping warm and safe in their home. They can also help with benefits advice and income maximisation.

Asylum Justice

Offering free legal advice and representation to asylum seekers, recognised refugees and other vulnerable migrants.

Maggie's Swansea

If you or someone you care about has been diagnosed with cancer, Maggie's Swansea can help.

Family Fund

Help for families with children with disabilities.

Debt Advice Foundation

Free, confidential advice and tools to help people understand and manage their money.

The Money Charity

Provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their financial wellbeing.

Find advice and support on debt

Free help and advice is available on managing your money and debts.

Celtic Credit Union

A Credit Union is a community-based co-operative that provides straightforward, affordable financial services to its members. They are owned by the people who use their services, and not by external shareholders or investors.

Wales Illegal Money Lending Unit

Wales Illegal Money Lending Unit
0300 123 3311

Mental Health and Money Advice

Helping you understand, manage and improve your mental health and money issues.

Switched On - Energy Awareness Hub

Independent, unbiased, free support and information to all on how to improve energy efficiency, switch energy providers and access fuel payment support (for those on welfare rights).

Swansea Library of Things

Borrow useful items that you may only need for a few jobs instead of buying a new item that ends up never being used again. Members can pay a small fee to borrow something, use it and return it when they're done with it.

Gamblers Anonymous UK

Men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.