Toggle mobile menu visibility

Book a contact centre appointment

You should only book an appointment if you need to hand in original documents in support of a new or existing benefit claim or you would like to discuss a complex query.

Alternatively, if you would like to speak to a member of staff regarding your claim there are a number of ways in which you can do this. You can:

You can ask us to arrange an appointment at a convenient time with a member of staff over Microsoft Teams or Skype to speak to us in the comfort of your own home.

If you still require an appointment please fill in the form. You will need to give us at least 2 working days notice when requesting an appointment.