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Making a complaint

We recognise that in order to meet the needs and concerns of local people, the monitoring of complaints is a valuable resource in its requirement to continually improve services.

Make a complaint

Complete this form if you want to make a complaint about a council service.

Corporate complaints procedure

We are committed to listening to the views of our customers, whether positive or negative.

Corporate complaints policy

We are committed to dealing effectively with any concerns or complaints you may have about our service.

Public Services Ombudsman for Wales

The ombudsman looks into complaints about public services in Wales.