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Making a complaint

Swansea Council recognises that in order to meet the needs and concerns of local people, the monitoring of complaints is a valuable resource in its requirement to continually improve services.

To get your complaint or request to the right person, please select a link below if it relates to you.

Report a missed pick up of rubbish and recycling bags 

Report anything else to do with bins and litter 

Report fly tipping 

Report a pot hole 

Report a faulty street light 

Challenge a parking ticket (PCN notice) 

Request council housing repairs 

Pay, report, request or apply for something

If you wish to make a complaint rather than a service request, please complete the form below.

  1. Fields marked * are required
  2. Your complaint
  3. Your details
  4. Your details
  5. Label
  6. Label
  7. Please type the text displayed below in the box provided.*
  8. If you can’t read what’s displayed in the box, click the refresh button to the right of the box (arrows in a circle).
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