Contact us in person
The Contact Centre is based in the Civic Centre on Oystermouth Road.
The Contact Centre at the Civic Centre is currently closed.
How to access Contact Centre services whilst the building is closed
Do it online
Monday - Thursday, 8.30am - 5.00pm
Friday, 8.30am - 4.30pm
Saturday and Sunday, closed
Please ensure you attend the Contact Centre 30 minutes before the stated closing times.
- Blue badge
- Passport to Leisure
- Handing in applications/documents for taxis/planning/street trading/school transport
- Making payments
- Purchase RADAR keys at a cost of £3.00 each
Housing Benefit / Council Tax Reduction queries, opening times for these services are:
Monday - Thursday 8.30am to 4.15pm
Friday 8.30am to 4.15pm
Council Tax queries available until 4.45pm (Fridays 4.15pm)
In these zones computers are available to assist you with services which are available online. This means you will not have to wait in a queue to be dealt with by a member of staff.
The Civic Centre East Car Park (library) is now a Pay and Display car park. However, we have still kept a 2-hour free period after which a charge is then payable. Please be reminded that a Pay and Display ticket is still required even for the free period.
Please see the payment boards in the car park for all information and tariffs.
West Glamorgan Archive Service (Tuesday - Friday)
Central Library (closed Monday)
The café offers a superb selection of drinks including tea, coffee (Americano, cappuccino, latte, espresso, mocha) and cold beverages. The range of delicious snacks and light meals includes toasted panini, selection of soups, salad boxes, and ciabatta sandwiches, home baked filled baguettes, jacket potatoes and cakes and pastries.
Monday - Friday, 8.30am - 3.30pm
The gallery style exhibition space provides a showcase for community and school artwork, a space for events and a place to display collections and resources from library, museum and archive projects.
Applications to use the exhibition space are welcomed from community groups, local organisations, societies, public services, council departments and individuals. Email email@example.com or contact Central Library for further information.