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Concessionary bus passes

Some people are eligible for free or discounted travel on local bus services. From 27 July, you are required to wear a face covering when using public transport in Wales.

Free travel on local bus services in Wales for the over 60s or people with an eligible disability

Bus passes across Wales are being replaced with a new-style Transport for Wales branded concessionary travel card.

The former green passes can no longer be used, and you will now be expected to pay bus fares if you do not have a new Transport for Wales pass. If you have received your new Transport for Wales pass please cut up your former green bus pass and only use your new one. If you have been unable to renew your bus pass and still only have your green bus pass, please ring 01792 636377 or email

Applying for a concessionary bus pass is simple. Please visit for more information on how to apply on age grounds (60 and over) and on grounds of disability.

If you need assistance from another person when travelling for all or some of your journeys you can apply for a companion bus pass. We will need to assess whether you meet the criteria please ring 01792 636377 or email 

You may be eligible for a companion bus pass if you have:

  • Challenging behaviours, with a need to be supervised at all times
  • Severe cognitive and mental impairments (including people who have no awareness of risk and limited ability to plan and follow a journey)
  • A combination of visual and hearing or visual and speech loss that prevents independent mobility, or
  • Difficulties using a wheelchair independently

How do I replace a lost, damaged or stolen bus pass?

If you live in Swansea, you will need to contact us to replace your bus pass if it is lost, stolen or damaged. There is a £10.00 fee to pay before a new bus pass can be issued to you. Please follow one of the guidelines below:

Please do not send cash or cheques in the post.


Reduced priced travel for 16 to 21 year olds in Wales

If you are 16 to 21 you can receive 1/3 discount off your bus travel with the mytravelpass. The card is free.

For more information and how to apply visit the mytravelpassOpens new window website.

Apply for a replacement concessionary bus card

If your bus pass is lost, stolen or damaged there is a £10.00 fee to pay before a new bus pass can be issued.

Concessionary bus pass FAQs

Find out answers to the most common questions we get asked about the re-issue of concessionary bus passes.

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