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Business Rates Relief


The Welsh Government has announced a year-long business rates holiday for retail, leisure and hospitality businesses in Wales that have a rateable value of £500k or less. Swansea Council will be looking to automatically award the business rates holiday to all eligible parties as soon as possible.


Rates bills for the new financial year 2020/21 have already been issued without the relief being included. Any businesses who satisfy the criteria for the award of this new relief, will have a new rates bill issued as soon as possible showing the correct amount to be paid, or that nothing has to be paid where that is the case.


This will be automatically awarded so PLEASE DO NOT contact us by phone/email. As mentioned above, the business rates team is currently working on the payment of Welsh Government's business support grants so there will be a short delay in applying this relief and issuing new bills for the reduced amount due. 


Guidance on eligibility for the relief


Advice for businesses about coronavirus


Business Rates

All the information you need about Business Rates and how to pay them.

Business Rates are a form of local taxation payable by the occupiers or owners of commercial properties such as shops, offices, pubs, warehouses and factories.

They are collected by the council on behalf of the Welsh Government. The money collected is paid into a central 'pool' and then redistributed across Wales to help pay for services provided by all the local authorities.

There are other commercial interests that Business Rates are payable for such as telecommunication masts, advertising rights, cash machines and car parks.

Thinking of starting a business or growing an existing business? For help and information contact Business Wales on 03000 603000 or visit Business WalesOpens new window

Business Rates basic information

General information about Business Rates

Paying your Business Rates

There are a number of ways to pay your Business Rates.

Problems paying your Business Rates?

Contact us if you are having difficulties paying.

Reduce your Business Rates

If you pay Business Rates you may be eligible for rate relief.

Tell us about changes affecting your Business Rates

Let us know if you are moving into or out of premises or contact us to request a copy of your bill.

Frequently asked questions about business rates

Find out answers to the most common questions we get asked about business rates.

Contact Business Rates

If you can't find what you need or have a different query you can email us.
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Tel: 01792 635937
Full details for Contact Business Rates

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