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Better broadband

Digital technology underpins almost every aspect of modern living across work, travel, leisure and health, and good internet access is now widely viewed as the '4th utility'.

Fast, reliable connectivity is vital to support business growth, help rural communities to thrive, improve health and wellbeing, and make it easier for people to get online and access public services.

Superfast broadband is defined as an internet connection with a download speed greater than 30mb per second. 99.12% of Swansea residents have access to superfast broadband and over 87.29% of the county now have access to gigabit capable speeds.

The more individuals you have in your household using connected devices, the bigger the bandwidth you will need to prevent slow down or loss of service. If you're unsure what is best for your household, or what is available in your area the resources on this page will help you decide.

Improve your broadband

There are some simple steps you can take to find out how to get better broadband.

Broadband solutions

Broadband suppliers across the UK are upgrading their networks to full fibre. Full fibre will give you access to faster and more reliable broadband.

Internet speeds

There are different factors that will affect the speed of your connection.

Broadband suppliers

There are 2 suppliers actively building infrastructure in Swansea. Our teams work closely with them to support wherever possible with both their commercial rollout and any community voucher schemes they are delivering.

The switch-over from copper to digital connections

Traditional landline services that rely on a copper connection are now changing over to a digital version called Voice over IP (VoIP).

Improve your digital skills

With the range of technology, software and tools that are available to us, having good digital skills is more important than ever.

Frequently asked questions about broadband

Frequently asked questions about broadband and mobile coverage.

Further information on broadband

A list of other organisations that can help with queries you may have on broadband.

Information for broadband suppliers and mobile network operators

Bringing better connectivity to Swansea is a priority for Swansea Council.

Broadband Engagement Officer

Name: Claire Hughes
Email: broadband@swansea.gov.uk

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Last modified on 26 September 2024