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Apply for or renew a Blue Badge

Applications or renewals for Blue Badges must be made through the online system on the website.

Apply online now on the website

Blue Badges are free in Wales.

If possible you should complete the application yourself or ask for help from family, friends or support organisations. Support may be available from Citizens Advice, British Red Cross, Age UK, Shaw Trust or you can contact SCVS for details of other support organisations.

The online service caters for people applying on someone's behalf, and there is also a 'save and return' feature, allowing people to wait for someone to help them complete their application.

If you can't access online systems there are computers available in the Civic Centre, our community hubs and local libraries. 

If you have physical problems or a cognitive impairment and would have difficulty accessing the online form you can arrange an appointment to help you submit the form. Please call 01792 637366 to explain the circumstances. We can then make an appointment at the Civic Centre, Oystermouth Road, Swansea SA1 3SN at a convenient time. If you think you might have difficulty accessing the Civic Centre, please mention this to the Blue Badge team when you telephone, and we will tell you about the arrangements we have made to help you.

Before starting your application

Before starting your application, you will need the following:

  • a recent digital photo showing your head and shoulders
  • your National Insurance number (if you have one)
  • proof of identity (such as a birth certificate, passport or driving licence)
  • proof of address (such as a Council Tax bill or government letter)
  • proof of benefits (if you get any)
  • the details of your current Blue Badge (if you're reapplying).

What if I disagree with the decision about my application for a Blue Badge?

There is no statutory appeals process against a decision made by a local authority on a Blue Badge application.

We follow guidance set by the Welsh Government but they do not have the power to intervene in the assessment of individual cases.

If you do not agree with the decision not to award a Blue Badge to you and have information or evidence that was not given with your original application, you should send it to us within one calendar month of the date of the decision letter we sent you. We will look again at the decision taking into account the extra evidence.

If you do not agree with the decision made not to award a Blue Badge to you but do not have any extra information or evidence you wish to present, we will look at the decision again but it is unlikely to be changed.

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