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Housing Benefit and Council Tax Reduction

If you are on a low income you may be able to apply for Housing Benefit to help with rent costs and/ or Council Tax Reduction to help with council tax costs.

All forms are available in Welsh - click on 'Cymraeg' in the top right corner of your screen.

Make a claim for benefits

Information on how to make a claim for Housing Benefit and/ or Council Tax Reduction if you are on a low income.

Report a change of circumstances which may affect your benefits

Report a change of circumstances affecting Council Tax Reduction or Housing Benefit.

How to appeal a benefit decision

If you disagree with a decision about your claim for Housing Benefit and/ or Council Tax Reduction then you can ask for more information about our decision or make an appeal.

Local Housing Allowance

If you rent from a private landlord the amount of Housing Benefit you can receive is based on the Local Housing Allowance rate for your circumstances.

Benefit fraud

Find out more about benefit fraud and how you can help to prevent it.

How will your benefit be paid?

Find out how you will receive any benefits you are able to claim from us.

Understanding your benefit notification letter

Every time your benefit claim is calculated you will be sent a benefit decision notice with a statement of reason letter attached.

Benefit advice if you are a landlord

Useful information for landlords if they have tenants/contract holders claiming Housing Benefit or Universal Credit.

Benefit advice if you are self-employed

Useful information about how being self-employed will affect your claim for Housing Benefit or Council Tax Reduction.

Visiting the Benefits team at the Contact Centre

You can visit the Contact Centre if you need to hand in original documents in support of a new or existing benefit claim or you would like to discuss a complex query.

Housing Benefit overpayments

Overpayments can happen if a change in your circumstances was not reported at the time it happened.

Contact us about Council Tax Reduction or Housing Benefit

You can use this form to ask us about these benefits and your claim.

How we use your personal information

To administer the various services it manages, the council's Revenues and Benefits Service will collect personal data about you and your family.

Benefits calculators

If you are not sure if you qualify for any benefits you can use an independent benefits calculator to check.

Discretionary Housing Payments

Discretionary Housing Payments (DHP) are additional payments to help with rent or housing costs. They are only available for people who receive either Housing Benefit or a housing element of Universal Credit.