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Claim Housing Benefit

Information on what is required to claim help with your rent

For a temporary period due to the Coronavirus you will not be able to collect or provide information in person at the Civic Centre or Local Housing offices. It is therefore preferable that you complete an on-line form as this will be dealt with more efficiently.

Click Here to Claim Housing Benefit (and or Council Tax Reduction) Online 

If you cannot complete our online application, then you can download the form below, complete it and send to

If you can't download the form , you can still tell us you intend to claim by completing this form.

Which application form do I need to complete?

PDF Document Application Form for HB, CTR & FSM (PDF, 166KB)Opens new window

PDF Document Change of Address Form (PDF, 81KB)Opens new window

What evidence has to be provided with the application form?

You will usually need to provide proof of:

  • National Insurance numbers for you and your partner
  • Identity
  • Capital, savings and investments
  • Earnings
  • Any other income
  • Benefits, allowances or pensions
  • Your tenancy and any rent you pay (unless you are a council tenant)

Electronic copies of documents may be accepted. We may not be able to pay you benefit until we have seen all the proof we have asked for.

Click here to Send us electronic copies of documents using our online form.  

Alternatively download the form, complete it and send to

If you cannot provide some of this evidence please contact us and we can talk about other ways we can get the proof, perhaps from another source.

Things to remember

  • Submit your application as soon as you can. The date your benefit will start from depends on when we receive your application form.
  • Provide all the supporting evidence we ask for. We may not be able to pay your benefit until we have seen all the evidence needed.
  • If you need to apply for Housing Benefit AND Council Tax Reduction, the same form is used for both. You only need to complete one.

You won't get any benefit if you don't make a claim.

If you are unsure if you should be making a claim contact us for advice.

Your Privacy

Swansea Council is the data controller for the personal information you provide on this form. Your information will be used in the exercise of our official authority and will not be used for any other purpose. We will not share your data with third parties unless we are required or permitted to do so by law. This is explained in more detail here.

Data protection law describes the legal basis for our processing your data as necessary for the performance of a public task. For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice here.



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