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Claim Housing Benefit

Information on what is required to claim help with your rent

Click Here to Claim Housing Benefit (and or Council Tax Reduction) Online 

If you cannot complete our online application, then you will need to fill in a paper application form. These can be collected from the Contact Centre in the Civic Centre or from your local District Housing Office. You can also download the application form from this web page.

If you can't send us the application form straight away, you can still tell us you intend to claim by completing this form.

Which application form do I need to complete?

PDF Document Application Form for HB, CTR & FSM (PDF, 126KB)Opens new window

PDF Document Change of Address Form (PDF, 69KB)Opens new window

What evidence has to be provided with the application form?

You will usually need to provide proof of:

  • National Insurance numbers for you and your partner
  • Identity
  • Capital, savings and investments
  • Earnings
  • Any other income
  • Benefits, allowances or pensions
  • Your tenancy and any rent you pay (unless you are a council tenant)

Electronic copies of most documents may be accepted, apart from the proof of your National Insurance Number and identity. We cannot pay you benefit until we have seen all the proof we have asked for.

Click here to Send us electronic copies of documents using our online form.  

Alternativley, you can print these forms off and have them completed and sent to us as evidence.

If you cannot provide some of this evidence please contact us and we can talk about other ways we can get the proof, perhaps from another source.

Things to remember

  • Hand your application in as soon as you can. The date your benefit will start from depends on when we receive your application form.
  • Provide all the supporting evidence we ask for. We will not be able to pay your benefit until we have seen all the evidence needed.
  • If you need to apply for Housing Benefit AND Council Tax Reduction, the same form is used for both. You only need to complete one.

You won't get any benefit if you don't make a claim.

If you are unsure if you should be making a claim contact us for advice.

Your Privacy

Swansea Council is the data controller for the personal information you provide on this form. Your information will be used in the exercise of our official authority and will not be used for any other purpose. We will not share your data with third parties unless we are required or permitted to do so by law. This is explained in more detail on the Revenues and Benefits web page How we use your personal information.

Data protection law describes the legal basis for our processing your data as necessary for the performance of a public task. For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice on our website.


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