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Feedback on the building control service

If you have recently used our building control service, we would like to know what you thought of our service. We would appreciate if you would take a short time to complete this questionnaire

  1. Swansea Council is the data controller for the personal information you provide on this form. Your information will be used in the exercise of our official authority and will not be used for any other purpose. We will not share your data with third parties unless we are required or permitted to do so by law.

    Data protection law describes the legal basis for our processing your data as necessary for the performance of a public task. For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice on our website.
  2. Fields marked * are required
  3. As you have recently used our Building Control service, we would like to know how we performed in relation to your expectations. We would appreciate if you would take a short time to complete this questionnaire.
  4. How easy was it for you to find information about our services? *
  5. For your most recent application, in what capacity were you acting?
  6. Which parts of our service have you used
  7. How easy was it to submit an application or request a site visit?
  8. Please tick whether you agree or disagree with the following statements
    1. The level of advice given to you *
    2. The availability of our staff *
    3. The attitude of our staff *
    4. Knowledge of the local area *
    5. The speed in which you received a response *
    6. The quality of service provided *
    7. The overall value for money *
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