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Self-assessment and improvement at Swansea Council

The Local Government and Elections (Wales) Act 2021 places a duty on Swansea Council to keep its performance under review. One way we do this is by consulting with local people, unions, staff and business each year.

Swansea Council has a legal responsibility to keep under review its 'performance requirements', that is the extent to which:

  • it is exercising its functions effectively;
  • it is using its resources economically, efficiently and effectively;
  • its governance is effective for securing the above.

We do this via a process of ongoing self-assessment which includes listening to the expertise of our peers and the lived experience of people who use, deliver and are impacted by our services.

You can read our latest report Annual review of performance

Digital Citizens Panel

This pilot project offers citizens an online opportunity to share how they feel local government is working and how it can work better.

Discussion will focus on if Swansea Council is doing a good job? if it spends money wisely? and if it is well run?

If you would like to join a session, please email improvement@swansea.gov.uk to book your place or find out more.

Face to face conversation

The improvement team also attends a range of Swansea Council events. Join us in person to share your views about what works and what can improve in an informal setting.

Please contact us for details of forthcoming events.

Email us

Alternatively, please share your views and comments by email by contacting improvement@swansea.gov.uk