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Befriending Services

Befriending schemes help people who feel lonely or socially isolated connect with other people and the local community.

Loneliness can be a big problem.  Everyone needs other people, but not everyone has someone. If you become isolated a befriender can often fill a big gap in your life.

A befriender can offer you:

  • someone to talk to who will listen to you

  • someone to go out for a coffee or tea with

  • someone to share a leisure activity with

  • someone to attend a group with you.

If you have time on your hands, and are able to get out and about, you might consider volunteering to become a befriender.  Contact any of the organisations below for more information.

These are some organisations in the local area that offer a befriending service:

Age UK - Befriending servicesOpens new window
Tel:01792 648866

Alzheimer's Society SwanseaOpens new window
Tel: 01792 531208

Deafblind Cymru In Touch Befriender ServiceOpens new window

HafalOpens new window (Mental Health)
Tel: 01792 466990

Unity Group Wales (LGBT)Opens new window
Tel: 01792 346299 

Royal Voluntary ServiceOpens new window
Tel: 01639 500623

Befriending Groups

Contact the ElderlyOpens new window holds monthly tea parties for people over 75 who live alone.  Volunteer drivers collect people around 3.00 on a Sunday and return them home late afternoon.  One Swansea group is based at Norton House near Mumbles, while the other rotates around the homes of volunteers. 
Tel: 01597 822351 for more information or if you would like to volunteer.

Action on Hearing Loss - Hear to Meet South WalesOpens new window holds two monthly social groups in the Swansea area for people with hearing loss.
Tel: 02920 333 378

Telephone Services

Age Cymru Swansea Bay offer a telephone friendship service called Call In TimeOpens new window.
Tel: 01792 648866

The Silver LineOpens new window is a free, national, confidential phone line for people over 65.  Trained staff can provide information, friendship and advice and can also offer regular befriending calls. 
Tel: 0800 4 708090

Community NetworkOpens new window is a national organisation which runs telephone friendship groups facilitated by volunteers.  These enable people who find it difficult to get out to speak with like-minded people over the telephone once a week for an hour. 
Tel:  020 7923 5250 

Phoning FriendsOpens new window is a telephone befriending service for people over 60 years old living in England and Wales.
Tel:  0330 332 1110

The RNIBOpens new window has a national telebefriending service for people of all ages with sight loss.
Tel: 0845 330 3723 or 020 7391 2218



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