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Organisations providing advice to older people

There are a number of organisations - local and national - which provide advice and support to older people.


Coronavirus - advice and support in Swansea


There is usually no charge for advice services.  These can help many people to find out about support, activities and benefits that they may otherwise have been unaware of.

Local Organisations

Age Cymru West GlamorganOpens new window

Tel: 01792 648866

Alzheimer's SocietyOpens new window

Tel: 01792 531208

Citizens Advice Swansea Neath Port TalbotOpens new window

Tel: 03444 772020

British Red CrossOpens new window

Tel: 01792 772146

Swansea Care and RepairOpens new window

Tel: 01792 798599

Swansea Carers CentreOpens new window

Tel: 01792 653344

Minority Ethnic Elders Advocacy Project (M.E.E.A.)Opens new window

Tel: 01792 457035 

National Organisations

Age UKOpens new window

The UK's largest charity providing help, support, advice and services for older people

Advice line 0800 169 2081

They have a large number of leaflets and factsheets which can be downloaded from their website.Opens new window 

Age CymruOpens new window is the Welsh arm of Age UK.  As there are some differences between the health and social care systems in Wales and England, Age Cymru can offer advice from a Welsh perspective.

Advice line 08000 223 444

Independent AgeOpens new window

Information, advice and befriending support for older people

Advice line 0800 319 6789

Independent Age have a series of 'Wise Guides' which can be ordered or downloaded from their websiteOpens new window

Older People's Commissioner for WalesOpens new window

The Older People's Commissioner for Wales is an independent voice and champion for older people across Wales.  

Tel: 08442 640670

The Commissioner also hosts the Ageing Well in WalesOpens new window programme.

Tel: 029 2044 5030

Keep Well This WinterOpens new window

Information and advice to help older people in Wales maintain good health throughout the winter months.

CRUSE Bereavement CareOpens new window

Somewhere to turn when someone dies

National helpline: 0808 808 1677

First Stop AdviceOpens new window

An independent, impartial and free service for older people, their families and carers provided by the national charity Elderly Accommodation Counsel (EAC)

Tel: 0800 377 7070

Royal Voluntary ServiceOpens new window

Have a range of advice and information for older people on their website

Tel: 0845 608 0122

Government information about pensionsOpens new window

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