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Finance and Benefits for Carers

It is not uncommon for Carers to experience financial difficulties. Depending on circumstances there are a number of benefits that Carers and those they care for may be able to claim.

older lady writing

Both the Carers Trust and Carers UK have useful finance and benefits information on their websites

Carers Trust - Money and BenefitsOpens new window

Carers UK - Help with BenefitsOpens new window

Swansea Carers CentreOpens new window can provide benefits advice to carers.  You will need to make an appointment in advance.  Tel: 01792 653344.

Other organisations providing benefits advice in Swansea include:

Age Cymru West GlamorganOpens new window  Tel: 01792 648866

Citizens Advice Swansea Neath Port TalbotOpens new window  Tel: 034 44 77 20 20

British Red CrossOpens new window  Tel: 01792 772146

Carers Allowance

Carer's Allowance may be paid to someone who cares for someone who receives a disability-related benefit for 35 hours or more per week.  Carer's Allowance can have an impact on means tested benefits, so if the carer and/or the person cared for receives a means-tested benefit, it is recommended that, before submitting a claim, you seek advice to check that you or the person you are caring for would not be worse off.

 Government information about Carers AllowanceOpens new window

Carers can now submit a claim for Carers Allowance, or report a change of circumstances, online using the Carers Allowance Digital ServiceOpens new window.   

Some benefits of using the Digital Service to make a claim:

  • It is available 24 hours a day, 7 days a week
  • It has fewer questions than the paper version
  • It does not require a password or signature
  • The form does not need to be printed or saved
  • Once submitted, the claim arrives immediately at the Carers Unit enabling claims to be processed more quickly
  • There are helpline numbers and help text if carers need to clarify questions
  • It is available in Welsh

Carers Credit

Carer's Credit is a National Insurance Credit.  You don't get any payment, but it helps build your entitlement to State Pension.  You can claim it if you're caring for one or more people for at least 20 hours a week.

Government information about Carers CreditOpens new window

More information on Carer's Allowance and Carer's Credit

If you are caring for somebody in your household (other than your partner or a child under the age of 18) then the person(s) responsible for paying the Council Tax could be eligible for a discount.

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