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Home Security

Simple precautions and planning ahead will greatly reduce your risk of becoming the victim of burglars or con-men in your home.

Burglary Prevention

Most burglaries are opportunistic, but the following precautions will make your property less of a target for burglars.

  • Trim any overgrown plants outside your property - don't give burglars a place to hide.
  • Keep all keys, including car keys, out of sight and out of reach of the door.
  • Use an automatic timer switch on an indoor light, either in a room that cannot be peered into from outside, or upstairs. Regularly change the timing on the switch. This gives the impression that there is someone at home and can deter a potential burglar.
  • Never leave a spare key hidden (eg under a doormat or plant pot). Burglars know all the hiding places!

Ultra Violet Pen Marking

An Ultra Violet pen is a permanent marker and is invisible to the naked eye, so whatever you write can only be seen using an Ultra Violet light. By writing your postcode followed by your house or flat number on the item, the Police can identify it if it is ever stolen and recovered.

You can buy the pens in a lot of stationery shops and some hardware stores with a home safety section. Some pens also come with a sticker that shows the item is marked which can help make it less attractive to any potential thieves.

The markings can fade over time. It's a good idea to re-apply periodically.

Bogus Callers

Older people can be an attractive target for bogus callers. The key message from the Council's Community Safety department is 'If in doubt, keep them out!'

If you're not expecting a caller:

  • Fit a door chain and always use it when answering the door to someone who is not known to you.
  • Ask for identification and verify it using a number from the telephone book. Don't ring a telephone number given to you by the caller, it may be answered by an accomplice. Genuine callers will not mind waiting.
  • Keep wallets and purses out of sight and away from the door.
  • Be wary of anyone offering you a special deal as they are 'only in the area today'. This tactic is often used to pressure people into handing over money or bank details on the spot.

Door to Door Selling

Door-to-door selling is when a person visits your home to sell you something.  There is information about doorstep selling on the Gov.ukOpens new window website.


A scam is any kind of fraudulent scheme where someone is trying to trick you into parting with money. Examples are letters or telephone calls claiming you have won a holiday, an overseas lottery or a cash prize, and emails - often from overseas - asking for your help in claiming money in return for a payment. Often you may be asked to send an initial payment or your bank details in order to secure the deal.

  • Do not reply to scams, even to say no.
  • Never give your bank details to someone you don't know.
  • Beware of messages that ask you to call an expensive premium rate line to find out about your prize.
  • If it sounds too good to be true, it almost certainly is!

More information about Scams. You can tell the police about a scam by reporting it to Action Fraud

Age Cymru's website has scams adviceOpens new window including a handy door hangerOpens new window with tips to help you protect yourself against scams.

Unwanted Telephone Sales Calls and Junk Mail

If you are being inundated with junk mail and/or unwanted telephone sales calls, you can contact the following organisations:

The Mail Preference Service

Tel: 0845 703 4599 or visit

The Telephone Preference Service

Tel:  0845 070 0707 or visit

Your details will be added to a list which will prevent some companies from accessing your personal information.

The Information Commissioner's Office has published guidance on dealing with nuisance calls.


If you feel you are in immediate danger always call 999.

To inform the Police of any non-urgent concerns you have with regard to safety call 101.

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